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Helpdesk jobs in The Midlands
2nd Line Desktop Support Engineer - Dudley
- Recruiter :
- Additional Resources
- Salary :
- £22,000 to £26,000 per year ( )
- Location :
- Dudley
- Description :
- 2nd Line Desktop Support Engineer - Dudley - £22-26k, Pension & Healthcare A leading supplier IT software & Services solutions require a 2nd Line Desktop support Engineer to work as part of a distributed team of 5, providing desktop (hardware and software) support to approximately 800+ staff ... support call information - Support and assist in the development of all desktop/laptop hardware ... support calls where required - Process purchase requests for desktops and laptops and associated ... . - Posses experience supporting desktop environments within a Microsoft server infrastructure. - Possess
- Posted on :
- 15/03/2010
Break - Fix Engineer
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- £135 per day
- Location :
- Warwickshire
- Description :
- Break - Fix Engineer - Warwick, Warwickshire. Floorwalker, desk side support, deskside / desk top support, desktop support. Windows/XP/2000 - 2003/Active Directory/Servers. Do you have strong Windows/XP/Vista/Active Directory/Servers Helpdesk/Desktop Support skills? If you have excellent Windows Server XP, 2000 - 2003, Exchange 2003 / 2007, Active Directory experience my client needs you to be responsible for dealing with 1st and 2nd line support issues to internal users. For the majority of this role you will provide support remotely, over the phone and via email. You will be responsible for taking the initial call
- Posted on :
- 11/03/2010
1st line support / Helpdesk - Graduate
- Recruiter :
- Boston Capel
- Salary :
- £12,000 to £14,000 per year
- Location :
- Leeds, West Yorkshire
- Description :
- Our client, a rapidly expanding software company, is looking for a bright, articulate and customer friendly IT graduate to work on 1st line support / helpdesk in their Leeds Office. The 1st line support / helpdesk candidate will be expected to support our client's bespoke software, as well as issues relating to client web sites, data feeds to other sites, and Microsoft Office applications. The 1st line support / helpdesk candidate will also be expected to carry out a range of tasks relating to the customisation of our ... , and configuring default settings specific to new clients. The role would ideally suit a recent IT graduate who
- Posted on :
- 17/03/2010
APPLICATIONS SUPPORT (BUSINESS SYSTEMS)
- Recruiter :
- Johnson Underwood
- Salary :
- £31 per hour (to £31.00 per hour)
- Location :
- Northampton, Northamptonshire
- Description :
- Application Support, particularly in the areas of windows operating system word and excel, Solaris Unix and SQL. This APPLICATIONS SUPPORT (BUSINESS SYSTEMS) role interfaces effectively with customers using the business systems suite, diagnosing breaks following incident management procedures, liaising with the help desk support team whilst also liaising with outside support and software suppliers. Knowledge of the following would be useful: documenting procedures, application support, unix scripting, SQL server, Oracle ... APPLICATIONS SUPPORT (BUSINESS SYSTEMS) 6 months APPLICATIONS SUPPORT (BUSINESS SYSTEMS
- Posted on :
- 18/03/2010
Cisco VPN Desktop Engineer
- Recruiter :
- BT
- Salary :
- £13 per hour
- Location :
- Coventry
- Description :
- One of Europe's leading IT Infrastructure Solution Provider is seeking an experienced Cisco Desktop Engineer to be involved in the installation of Cisco VPN client, patches etc for laptop users attending site and be involved in general Desktop Support (Incidents, Service Requests etc) Seeking applicants with strong Windows XP, Cisco VPN, general networking, LANDesk remote client, and remedy experience. In addition seeking good support experience and experience of desktops, pcs and laptops. If this is of interest apply now to avoid disappointment! Role is to start Monday the 15th March
- Posted on :
- 11/03/2010
Junior IT Systems Administrator
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £12,000 per year (£12000 + TRAINING + BENEFITS)
- Location :
- Lincoln, Lincolnshire
- Description :
- /software faults. *Finding solutions to problems, be it through creating a desktop shortcut or fixing a major ... Junior IT Systems Administrator This is a tremendous opportunity for an individual at the start of their career to gain invaluable skills and experience with a first rate Company. required for a support role within an established team supporting Windows 2003 / XP environment across multiple sites supporting varied applications. This is an ideal prospect for a 6th form/college leaver with 'A' levels or IT qualifications. This opportunity provides a start for a structured career path within IT, encompassing a
- Posted on :
- 11/03/2010
Service Desk Assistant / Help Desk Support
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- None specified
- Location :
- Derby
- Description :
- First Line Support / Service Desk Assistant / Help Desk Support. Do you have First Line / 1st Line Support / IT Support / Helpdesk / Service Desk experience? If you have previous experience on a service desk as well as administration experience then this could be a good position for you. Duties to include dealing with customer over the phone, logging fault calls, despatching of engineers, updating call system and customers, adding contracts to systems and general administrations tasks as required. My client is a global company and there will be a small amount of out of hours rota on completion of training.
- Posted on :
- 17/03/2010
CUSTOMER SERVICES REPRESENTATIVE / APPLICATIONS SUPPORT TECHNICIAN
- Recruiter :
- Online Resourcing
- Salary :
- Attractive salary and benefits package
- Location :
- Nottinghamshire
- Description :
- . In this key role, reporting to the Support Manager, you will provide first line helpdesk support to external customers, assisting them with software problems via phone, email and web based support software ... to apply for the Customer Services Representative / IT Applications Support Technician vacancy, please ... Accounting Software Our client is a market leading, profitable and rapidly expanding software solutions company, providing a wide range of people related applications and services. They are currently looking to recruit a Customer Services Representative / Applications Support Technician within
- Posted on :
- 15/03/2010
Technical Support Analyst
- Recruiter :
- OCC Computer Personnel
- Salary :
- £24,000 per year
- Location :
- Dudley
- Description :
- Technical Support Analyst - contract role for 6 months My client, a top 100 company is seeking a confident and articulate individual to support large scale application roll outs. This role will help to support effective delivery and release of a strategic email service across the UK and Europe. Some experience of providing Training and Practical IT demonstrations to users would be an advantage. This role ... technical support to all email users Have a working knowledge of AD and Email technology Have hands on ... Remote desktop tools Experience of working in a customer service role in a demanding, customer focused
- Posted on :
- 12/03/2010
Technical Customer Support
- Recruiter :
- Hi-Calibre International
- Salary :
- £26,000 per year
- Location :
- East Midlands
- Description :
- combination of education and experience. Two to five years of technical support and/or customer service ... and PowerPoint Ideally you will have IT, Technical experience in products for the home office and small office ... Our client is seeking a Customer Product Support Specialist to work from their Midlands based HQ ... Management, Quality Assurance, Engineering, Sales, local and remote support centres through NPI (New Product Introduction) to ensure Customer Support has the knowledge to deliver world-class support. You will be involved ... effectiveness by identifying call reduction and service improvement opportunities. You will work with Support
- Posted on :
- 16/03/2010
IT Systems Consultant (Bid Experience)
- Recruiter :
- Gold Group Ltd
- Salary :
- £30,000 per year (Benefits)
- Location :
- Lincolnshire
- Description :
- outsourced support work. YOU MUST BE ELIGIBLE TO OBTAIN UK SECURITY CLEARANCE. An opportunity has arisen for an IT Systems Consultant to join the team. IT IS ESSENTIAL you have experience of inputting technical ... to non-technical customers. 20% of the is Technical Support, to support the design, implementation & configuration of IT Systems. Current hands-on experience of MS systems & networking systems ... Our client, specialists in the development & support of Information Systems particularly ... industries and are the recruitment company to help you find your next career opportunity. We pride ourselves
- Posted on :
- 18/03/2010
Hardware Helpdesk Analyst
- Recruiter :
- Hensler Associates Limited
- Salary :
- £18,000 to £24,000 per year
- Location :
- Northamptonshire
- Description :
- resolution plan to be made. Provide technical / parts support to Customers and the Companies employees. Attend site, where necessary, in a technical support capacity (very rarely happens) Refer to relevant procedures to perform role. Knowledge/Experience/Qualifications IT engineering experience - (break fix environment helpful) Laser and mono printer diagnostic experience Accreditations in HP or Lexmark preferable ... My Client is looking for a Technical Vetter who will be able to provide a quick, accurate ... SLA and the client's expectations. Providing approachable, easy to deal with, technically professional
- Posted on :
- 16/03/2010
SAP Work and Asset Management - Utilities.
- Recruiter :
- Informatiq Consulting
- Salary :
- negotiable
- Location :
- Warwickshire
- Description :
- specialist to join a Global Managing Consultancy renowned for its technical innovation and for being one of ... Responsibilities: - Selection, implementation and production support of SAP IS-U / SAP Utilities projects across the UK suppliers - Provide technical support, advice and consulting to projects at all stages of ... recruitment services to the IT and technology industry. We are only able to advertise a small percentage of our current vacancies. For a more comprehensive list of our IT and Technology opportunities, please
- Posted on :
- 17/03/2010
Service Desk Senior Analyst
- Recruiter :
- Hensler Associates Limited
- Salary :
- £18,000 to £24,000 per year
- Location :
- Northamptonshire
- Description :
- /Experience/Qualifications Technical Helpdesk experience - 3 years Customer Service experience - 2 years A thorough working knowledge ... My Client is looking for a Service Desk Senior Analyst to provide resolutions to incidents within ... and technical escalation To liaise with all other Clients internal departments and external partners Co ... Follow procedures relevant to job role To act as a strong mentor and guide to all Clients Service Desk Analysts Perform administrative duties such as account moves Provide technical documentation to enable Clients Service Desk Analysts to perform resolutions accurately Undertake visits to customer site
- Posted on :
- 16/03/2010
Desktop Support Analysts (Kegworth)
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Desktop Support Analysts required to join IT services company to provide desktop support to Investment Banking clients. Requirements: 2 Years + IT Customer Services Support role in an Investment Banking environment Proficient at supporting Windows XP Experienced with: carrying out end user migrations Blackberry Handhelds Experience with Wireless networks and VPN remote access Experience with virtual environments (e.g. VMware) Well Organised individual Able to communicate at all levels Desirable: * MCSE in Window XP * MOS (Microsoft Office Specialist) Qualification * ITIL Foundation
- Posted on :
- 16/03/2010
Desktop Support Analysts (Kegworth)
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Exceptional desktop support analysts required to join IT Services company to provide desktop support to financial clients. ESSENTIAL SKILLS AND EXPERIENCE Banking environment Proficient at supporting Windows XP Experienced with carrying out end user migrations Experience with Blackberry Handhelds Experience with Wireless networks and VPN remote access Experience with virtual environments (e.g. VMware) Well Organised individual Able to communicate at all levels Supplementary Experience: (Useful additional skills) * MCSE in Window XP * MOS (Microsoft Office Specialist) Qualification
- Posted on :
- 16/03/2010
Account Manager - Higher Education
- Recruiter :
- Inward Revenue
- Salary :
- £40,000 to £45,000 per year (*2 OTE plus benefits )
- Location :
- leeds
- Description :
- Our client is a major UK software vendor with tremendous presence in their market. they have an immediate vacancy for an experienced software sales professional to join their team to manage a portfolio of established accounts and to drive revenue through them. You will receive the support of a well branded business and a market leading product set within this role whilst enjoying some of the best marketing and technical support in the industry. You will have a minimum of five years of major account experience in the IT software industry coupled with a strong desire to work for a company where avergae tenure is 5
- Posted on :
- 17/03/2010
Network Support Administrator/Engineer
- Recruiter :
- Creative Personnel
- Salary :
- £15,000 to £19,000 per year
- Location :
- West Yorkshire
- Description :
- This is a junior role requiring a natural technical person who has a passion for IT and network based technology. This is a hands on technical support role which allows you to be trained and developed in network based technologies. Your role will be day to day activity overseeing server and desktop technology, Backups and recovery, security, Exchange servers, Video Conferencing, Firewalls switching and routers. This is a superb role for someone that wants to work in a close environment. Work within a 100 person company and receive training. You need to bring an understanding of network technologies having
- Posted on :
- 09/03/2010
SQL Server System Support Analyst DBA/Developer - 2nd/3rd Line Support - Leeds
- Recruiter :
- Go IT Recruitment Ltd
- Salary :
- £30,000 to £40,000 per year (excellent benefits)
- Location :
- Leeds, West Yorkshire
- Description :
- SQL Server System Support Analyst DBA/Developer - 2nd/3rd Line Software Application Support Excellent salary 30K-40K + Benefits + Shift allowance Exclusive to Go IT Recruitment Ltd - role is urgent ... , Skipton. Skills Required Strong 2nd/3rd Line Software Application Support experience In depth experience ... APPLICANTS MUST BE ELIGIBLE TO LIVE AND WORK IN THE UK ONLY successful candidates will be contacted. Go IT ... age for this role. Keywords: SQL Server System Support DBA/ Developer - 2nd/3rd Line Software Application Support, SQL Server Application Support Analyst - SQL Server DBA, SQL 2000 & 2005, 2nd/3rd line
- Posted on :
- 15/03/2010
Request Management Analyst-Derby (Kegworth)
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Skills: Max 1000 Characters Request Management Analysts required to join technical services company providing managed services for investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. Requirements Ideally you will have previous experience of working in a process/workflow environment supporting customers in a complex setting. Experience of using an automated helpdesk workflow tool for request management (Remedy) Excellent communications and interpersonal skills and ability to work in a pressurised
- Posted on :
- 12/03/2010
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