http://www.planetrecruit.com http://www.planetrecruit.com/show_job.cgi?j=5941793&src=rss Technical Support Engineer and can also be known as a Support Analyst, Helpdesk Analyst, 2nd Line Engineer, Technical Engineer, IT Support Engineer and Helpdesk Engineer. The role is ... 2nd Line Support Engineer / Technical Support Analyst (24/7 shift) - £18k - £22k -Milton Keynes-NEW!! Focus IT have the pleasure of working with this WELL established IT Solutions Company. Due to demand they are seeking a 2nd Line Technical Support Engineer to compliment their existing support team. The role will require to cover a 24/7 support desk on a shift pattern. The role will be to proactively ensure that all]]> Mon, 15 Mar 2010 08:44:57 GMT http://www.planetrecruit.com/show_job.cgi?j=6059207&src=rss IT Key words: TSE, Remote, Desktop, 1st Line, 2nd Line, Technical ... Desktop Support Engineer, £14-17k basic, Yorkshire - Windows, TCP/IP We are one of the UK's leading communications resellers and are looking for a highly skills and motivated desktop support engineer. This role will play a key part in the support of the internal office infrastructure. Supporting ... initiative and be a fast learner. Required skills and experience: � Some level of desktop support, technical support, or network support experience � Microsoft product knowledge (preferably MCP]]> Tue, 16 Mar 2010 14:14:08 GMT http://www.planetrecruit.com/show_job.cgi?j=6057600&src=rss support. Therefore own transport is required. A fantastic opportunity has arisen to join an established organisation as a Technical Support Engineer. You will need solid knowledge of 1st/2nd/3rd line support, desktop/helpdesk support, Exchange, Windows, SQL Server 2008, VMware, Citrix, Networking ... 1st/2nd/3rd Line Support including desktop and helpdesk environment. Keys skills required: MCSE CCNA ... IT Support Analyst / Engineer ( 1st/2nd/3rd line Support ) - Middlesex Senior IT Support Engineer ( 1st/2nd/3rd line support, AD, MCSE, Exchange, VMware ) needed All candidates must be MCSE and]]> Tue, 16 Mar 2010 06:02:44 GMT http://www.planetrecruit.com/show_job.cgi?j=6055221&src=rss Desktop Support Engineer - Dudley - £22-26k, Pension & Healthcare A leading supplier IT software & Services solutions require a 2nd Line Desktop support Engineer to work as part of a distributed team of 5, providing desktop (hardware and software) support to approximately 800+ staff ... support call information - Support and assist in the development of all desktop/laptop hardware ... support calls where required - Process purchase requests for desktops and laptops and associated ... . - Posses experience supporting desktop environments within a Microsoft server infrastructure. - Possess]]> Mon, 15 Mar 2010 14:18:46 GMT http://www.planetrecruit.com/show_job.cgi?j=6055451&src=rss Desktop Support/ Unix/ Windows candidate is required for a permanent position based in Frankfurt ... positive attitude, ready to help all end-users with their system problems. Knowledge of IT Service ... document conversions); On-demand installation of additional software; Cover for IT helpdesk out of normal business hours Liase with second level support groups when additional support/advise/escalation is required. Liase with the Manager and /or nominated second line on-call support staff whenever operational problems ... incidents at the users desktop Troubleshooting, (problem analysis for system outages, diagnosis]]> Mon, 15 Mar 2010 15:03:08 GMT http://www.planetrecruit.com/show_job.cgi?j=6067420&src=rss support engineer (helpdesk / desktop support) for a 12 month contract. The chosen candidate must have one or two years experience working in a similar role, providing support via email, via telephone, and face to face. Candidates MUST BE AVAILABLE FOR A MONDAY START. The pay rate is £14-£16 per hour. Essential skills are below: Proven experience with PC hardware and MS Windows platform. Proficient in the use of Active ... experience with 1st and 2nd line support (helpdesk and desktop), then please forward me your CV ASAP]]> Thu, 18 Mar 2010 15:31:14 GMT http://www.planetrecruit.com/show_job.cgi?j=6012900&src=rss IT Helpdesk Level 1 Team Leader Attractive Salary circa £28, 000 Excellent Benefits Package ... . This is an exceptional opportunity based in Manchester for a professional IT Helpdesk Consultant / Team Leader keen to join a profitable and rapidly expanding business. Reporting to the Technical Support Services Manager you will support the delivery of a first class service to all customers ensuring internal ... experience in a service related role and environment. * Minimum 2 years IT Helpdesk Experience ... are a professional IT Helpdesk Consultant or Team Leader stimulated by challenge, your skills]]> Tue, 16 Mar 2010 10:10:38 GMT http://www.planetrecruit.com/show_job.cgi?j=5860480&src=rss Technical Support Engineer: upto £25K Oxford A hugely respected and well known IT software provider based in South Oxfordshire have begun the hunt for a new Technical support engineer to join their growing team. My client are looking for a candidate with at least 18 months experience as a Technical support engineer to join and grow with this exciting and expanding company The successful candidate will have outstanding communication skills and have at least 18 months experience in a helpdesk 1st line ... of a lifetime! Technical Support engineer - helpdesk, server support, application - Oxfordshire]]> Wed, 17 Mar 2010 10:53:06 GMT http://www.planetrecruit.com/show_job.cgi?j=6056782&src=rss Desktop Support Engineer required for 6 month contract based in Reading, Berkshire. As the Linux Desktop Support Engineer you will work with the Web Delivery team and will be responsible for all build and support issues relating to the desktops and laptops of the web delivery team. The majority of the support will be centred around Ubuntu desktops, Apple and Windows laptops and desktops. As the Linux Desktop Support Engineer you will provide high quality Desktop support (up to 3rd line support) for local ... Directory, Python or Ruby Linux Desktop Support Engineer, contract, Reading, Berkshire, Web Delivery]]> Mon, 15 Mar 2010 18:13:18 GMT http://www.planetrecruit.com/show_job.cgi?j=6069391&src=rss help desk calls in a professional and courteous manner; "Monitor IT Helpdesk emails "Log new cases ... and guidance to users "Take change requests from users and ensure these are referred to the appropriate support teams "Assign any issues which cannot be resolved during the call to the appropriate support group; "Keep the users fully informed about the progress of any issues which have been assigned to a support ... with sourcing quotes from suppliers and logging support calls with third parties Technology Skills]]> Fri, 19 Mar 2010 08:40:17 GMT http://www.planetrecruit.com/show_job.cgi?j=6064496&src=rss support clients IT support infrastructure including PC Break/Fix and problem solving technical issues. The Candidate You will be an experienced Helpdesk Support Engineer ... Helpdesk Support Engineer - (Windows Server/Exchange/Wintel) - Milton Keynes The Company Once again Focus IT has the pleasure with working alongside this well established IT Solutions Provider. My ... opportunity for a Helpdesk Support Analyst seeking to utilise your experience within this rewarding ... to industry growth and winning new business my client now requires another Helpdesk Engineer to compliment]]> Wed, 17 Mar 2010 17:50:51 GMT http://www.planetrecruit.com/show_job.cgi?j=5661392&src=rss Technical Support Engineer (SQL) - Cambridge Technical Support Engineer with SQL required by leading software information systems provider. In this challenging Support role you will provide telephone, email and remote technical support for both internal and external customers. You will help ... made for future releases. To be a considered for this exciting Technical Support Engineer role you ... within a team. You will have previous experience helpdesk or 1st / 2nd line experience in supporting ... salary of up to £25k + benefits. If you have experience in Technical Support and the necessary SQL]]> Wed, 17 Mar 2010 17:05:26 GMT http://www.planetrecruit.com/show_job.cgi?j=6058848&src=rss support team within a large global organisation. Working as part of a multilingual European customer service team you will provide a high level of customer service and technical support as well as strong troubleshooting skills to maintain excellent relationships with their customers. You must also have a high standard of spoken ... /French and English on a daily basis and take full ownership of customers technical issues and see them through ... helpdesk. Salary £16, 000 - 17, 500 per annum plus bonus and benefits. ]]> Tue, 16 Mar 2010 12:18:11 GMT http://www.planetrecruit.com/show_job.cgi?j=6022734&src=rss Desktop support users, setting up workstations, software, printers ... Responsibilities / Experience: * Administering the companies Windows 2003 Active directory network of approximately 50 users * Exchange 2007 administration * Managing and maintaining Microsoft ISA2006 Server. * Supporting remote access with CISCO VPN and RSA SecureID. * Ensuring Data integrity by ensuring ... providing support * Setting up numerous types of VPN connections in order to provide Remote Support to clients. * Going abroad to visit customers and resolve more complex technical issues. ]]> Thu, 04 Mar 2010 16:22:34 GMT http://www.planetrecruit.com/show_job.cgi?j=6061249&src=rss Support and liaise with the IT Support Desk to resolve escalated issues. b) Effectively manage ... Engineer, Technical Support Engineer, IT Technical Support, etc This vacancy is being advertised ... Regional Support Analyst, to £25k, Manchester Position: Regional Support Analyst Location ... is a large marketing and print support services business based in Leeds. ROLE: They are currently seeking a Regional Support Analyst for a permanent role based at their Trafford site. This is a ... focus on IT. You will be responsible for providing effective and efficient first/second line systems]]> Wed, 17 Mar 2010 09:05:04 GMT http://www.planetrecruit.com/show_job.cgi?j=6054487&src=rss Support Assistants. To put in place an effective technical support ... background in producing systems documentation & training notes. Experience of technical support in a ... Strategy. To take a technical lead in the design and implementation of strategic projects. To manage ... practice is maintained in the provision of ICT support at all levels. To monitor and improve the quality of technical services provided to staff. To ensure full documentation exists for all new and existing ICT ... . To contribute to the management of supplier & technical services contracts. To monitor and improve standards of]]> Mon, 15 Mar 2010 11:52:55 GMT http://www.planetrecruit.com/show_job.cgi?j=6068765&src=rss help-desk management, IT Service Management, Service Management or similar ... SaaS ITSM Implementation Consultant, JavaScript, Java (Berks) SaaS, On-Demand ITSM (IT Service Management), JavaScript, ITIL, Java, HTML, SNMP, XML, HTML, Web Services etc with knowledge of CMDB and Asset ... working with client IT Managers, Systems Managers where you will be gathering business requirements and system requirements in conjunction with ITIL and then turning these req's into technical solutions for the client and implementing them, basically a Solutions or Technical Architect role. To be considered you]]> Thu, 18 Mar 2010 21:23:26 GMT http://www.planetrecruit.com/show_job.cgi?j=6040221&src=rss technical support for laptops, desktops, printers, scanners etc * Provide general IT ... IT Support Technician - Wind Farms My client is one of the world's leading Wind Farm players. Based at their Scotland offices, they are currently looking to recruit an IT Support Technician. The IT Support Technician will carry out the following duties: The Role * Assist with hardware & software support & enquiries via telephone, e-mail & on-site visits. * Support Microsoft Server 2003 Active ... critical Servers/Services * Assist in implementing Virtualisation, and other IT infrastructure support]]> Wed, 17 Mar 2010 09:55:39 GMT http://www.planetrecruit.com/show_job.cgi?j=6027792&src=rss IT organisation looking to recruit an experienced 1st Line Support Analyst ... technical support and advice across all of the clients platforms ensuring that services are available ... : First line support \ Helpdesk support. Must have good attention to deal and be prepared to do some administration, needs an outgoing personality and able to hit the ground running, IT technical background is a ... required as a 1st Line support function. Resolve incidents, and respond to end-user enquiries and requests in a timely manner. Provide technical expertise and consultancy within the specialised environment so]]> Tue, 16 Mar 2010 14:16:18 GMT http://www.planetrecruit.com/show_job.cgi?j=6058895&src=rss Support Analyst. Plymouth Follwing expansion our client is looking to recruit an experienced 2nd / 3rd Line Support Analyst. Duties include: 1. Receive and resolve complex problems passed from the Helpdesk. 2. Provide IT Support cover as required, to enable day to day administration and issue resolution to ensure ongoing provision of IT services 3. Liaise with appropriate internal ... technical IT Networks knowledge. - Significant proven IT Support experience at second line escalation level ... compliance to internal and external SLAs. 5. Linux and Windows server management. 6. Produce IT procedures]]> Tue, 16 Mar 2010 12:40:58 GMT