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Network TAC Engineer
- Recruiter :
- Hensler Associates Limited
- Salary :
- £38,000 to £42,000 per year
- Location :
- High wycombe, Buckinghamshire
- Description :
- As a TAC Engineer your main responsibilities will be to provide technical support for Cisco, Nortel ... customer needs in line with contractual SLA's Providing technical support to Partners and/or Customers for leading vendors technologies, products, and/or solutions Provide 3rd line technical support to UK wide ... -to-date with new technology products in order to provide support as soon as they are launched to the market Provide on-site consultancy and project services to our customers when required Technical Skills ... and regular updates are delivered to the end user for the during of the incident Strong knowledge of IT
- Posted on :
- 16/03/2010
Aastra Technical Support Engineer
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £28,000 to £35,000 per year (+Bonus +Oncall)
- Location :
- Warrington, Cheshire
- Description :
- A large blue chip communications provider seeks an experienced Technical Support Engineer focused on Aastra products. Based from either there South East or North West office you will join a Customer Support Centre where you will provide 2nd line technical support to external and internal customers, diagnosing and resolving Aastra faults to ITIL and ISO standards. You must have proven Aastra skills i ... beneficial. The successful candidate will have the expertise to support and advise trainee engineers on technical and operational issues. An outgoing and energetic personality with a "can do" attitude is
- Posted on :
- 19/03/2010
Aastra Technical Support Engineer
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £28,000 to £35,000 per year (+Bonus +Oncall)
- Location :
- Horsham, West Sussex
- Description :
- A large blue chip communications provider seeks an experienced Technical Support Engineer focused on Aastra products. Based from either there South East or North West office you will join a Customer Support Centre where you will provide 2nd line technical support to external and internal customers, diagnosing and resolving Aastra faults to ITIL and ISO standards. You must have proven Aastra skills i ... beneficial. The successful candidate will have the expertise to support and advise trainee engineers on technical and operational issues. An outgoing and energetic personality with a "can do" attitude is
- Posted on :
- 19/03/2010
We are urgently seeking a Video Conferencing Engineer
- Recruiter :
- Prospero Integrated
- Salary :
- £26,000 to £35,000 per year
- Location :
- London
- Description :
- installations. To resolve Tandberg faults To provide technical support to customers by means of telephone, remote access and site visits. To carry out software upgrades To give technical support to Sales Team and internal staff. To escalate any technical issue with equipment. To provide site reports and solutions ... . * Knowledge of ISDN/H323. * Experience in providing technical support to customers and staff. * Good customer ... To install and maintain all Tandberg video conferencing endpoints and infrastructure. To broaden technical ... , but the company and its customers are growing UK wide and internationally rapidly. The ideal candidate will have a
- Posted on :
- 04/03/2010
Graduate Entry Level Application Support.
- Recruiter :
- XIST4 Recruitment
- Salary :
- £18,000 to £25,000 per year (£18-25,000)
- Location :
- Clevedon
- Description :
- Graduate Entry Level Application Support, Windows XP, Vista, Lotus Notes or MS Exchange, £18-25k, Clevedon, Somerset. Our client is an IT Consultancy responsible for authoring, supporting and distributing ... interesting, challenging and definitely varied. You responsibilities include: technical support, application support, customer and user support, requirements analysis and requirements management, documentation, training customers, resellers and users, acting as a technical resource and pre-sales support activities. Essential is the following: - Recent computer graduate. - Must be willing to work in a technical support
- Posted on :
- 17/03/2010
Spanish Network Support Engineer
- Recruiter :
- Connections Recruitment Ltd
- Salary :
- £25,000 to £35,000 per year (bonus + benefits)
- Location :
- Surrey
- Description :
- Spanish Network Support Engineer, Surrey, £25-35K - TCP/IP, Support, Linux, Spanish Are you looking for your next challenge within networking? Can you provide high level technical support ... experience in a technical / application / network support role - Strong, hands on networking skills - Command ... .) - Outstanding communications skills - Experience of documenting technical support issues - Fluency in additional ... network support engineers to give high level support to our wide range of clients. You will have a proven network support experience coupled with an intermediate level of either UNIX or Linux knowledge. Excellent
- Posted on :
- 18/03/2010
Technical Support Analyst.
- Recruiter :
- XIST4 Recruitment
- Salary :
- £25,000 to £35,000 per year (£25-30,000)
- Location :
- Clevedon
- Description :
- Support Analyst, Lotus Notes or MS Exchange, £25-30, 000, Clevedon, Somerset. Our client is an IT Consultancy responsible for authoring, supporting and distributing e-mail management software products. The successful individual must be customer focused, process driven and have good support experience of any of ... , challenging and definitely varied. You responsibilities include: technical support, customer and user support ... , acting as a technical resource and pre-sales support activities. Essential is the following: - Good experience supporting Lotus Notes or MS Exchange applications - Good technical and customer support
- Posted on :
- 19/03/2010
Support Engineer
- Recruiter :
- The Myers Group
- Salary :
- £1,800 to £2,000 per year (+ bonus, shift allowance and benefits)
- Location :
- Farnborough, Hampshire
- Description :
- are seeking a Support Engineer. As the Support Engineer you will join the friendly fun and supportive Support Department. The main focus of this role is to provide telephone and email support to their customers ... support between 8pm and 10:30pm for a very small number of high profile customers...............but you ... procedures and processes to ensure the smooth and effective running of the support area. Excellent customer service skills are essential. The candidate will have a background in computing/support and at least 18mths experience in a similar type of technical role.
- Posted on :
- 15/03/2010
Service Desk Assistant / Help Desk Support
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- None specified
- Location :
- Derby
- Description :
- First Line Support / Service Desk Assistant / Help Desk Support. Do you have First Line / 1st Line Support / IT Support / Helpdesk / Service Desk experience? If you have previous experience on a service desk as well as administration experience then this could be a good position for you. Duties to include dealing with customer over the phone, logging fault calls, despatching of engineers, updating call system and customers, adding contracts to systems and general administrations tasks as required. My client is a global company and there will be a small amount of out of hours rota on completion of training.
- Posted on :
- 17/03/2010
Infrastructure Engineer
- Recruiter :
- WHD Consulting ltd
- Salary :
- £30,000 to £35,000 per year
- Location :
- London
- Description :
- supporting an extremely complex and ever changing IT environment of c500 corporate and development servers with a global user base of 1500+ users. The team is responsible for: * Support and maintenance of ... actionable intelligence. They use this capability to help government and commercial clients reveal ... network devices. * Support for Microsoft Windows Server 2003, Active Directory, Exchange 2003, SQL Server 2000/2005, Citrix and many other server based applications. * Ensuring that the various IT platforms ... documentation. * Processing incidents & problems escalated from the Helpdesk within clearly defined processes
- Posted on :
- 17/03/2010
Support Engineer / Networking - Barcelona 34k
- Recruiter :
- MDA Resources
- Salary :
- £34,000 per year (Euros)
- Location :
- Spain
- Description :
- Job Overview This position is responsible for providing substantial front-end technical support ... problems and provides technical assistance to less-experienced support personnel to deliver quality and customer satisfaction. Key Responsibilities Take ownership of complex technical customer issues and provide enhanced support for a product or product line. Troubleshooting and being able to make ... for the supported products or product line. Work Experience Typically 3 to 5 years of technical support experience ... by encouraging the use of self-support tools provided by explaining and demonstrating functionality and benefits
- Posted on :
- 11/03/2010
Technical Support Desk
- Recruiter :
- Steria Recruitment
- Salary :
- None specified
- Location :
- Bedfordshire
- Description :
- An IT Services Provider requires a Technical Support Desk Specialist. You will be based in Bedfordshire, and this will be a long term contract. Technical Support Desk Specialist with extensive experience in 1st, 2nd and 3rd line Support Roles. You should have experience with implementing the day ... and software implementations. Functional Testing of new applications. Writing Technical Process documentation. Support Hardware Infrastructure and operating system on all live systems through IM Process. Restoring ... with support and client relations. Testing and Support. General Problem and Incident Management concepts
- Posted on :
- 17/03/2010
Application Support w/ Travel Op experience Slough £20k - £40k
- Recruiter :
- The People Network
- Salary :
- £20,000 to £40,000 per year
- Location :
- Slough
- Description :
- Service Delivery function consisting of Service Desk, Non-Technical Support and Quality Assurance ... /QA support analyst to provide non-technical support to a tour operator customer base. Candidates, then, must ... Application Support Analyst, Tour Operator knowledge, Slough, £20k-£40k pa, depending on ... support analyst who is articulate and patient and who will be committed to providing customers with a first rate service. Duties to include: * Supporting third party products (e.g. Fax Systems), Software ... meets the standards laid down under the QMS. * Ensuring that supported systems and procedures
- Posted on :
- 17/03/2010
AUSTIN REED - IT DEVELOPMENT MANAGER
- Recruiter :
- Paul Mason Consulting
- Salary :
- £40,000 per year (£40,000 plus benefits)
- Location :
- London
- Description :
- AUSTIN REED - IT DEVELOPMENT MANAGER Location: London OR Thirsk Support Centre (including ... and business requirements * Provide support to the Head of IT in the delivery of IT development services ... and data interfaces * Utilise the IT Helpdesk facility to address the root cause of problems and identify and implement resolutions, in line with ITIL methodology * Manage and support the IT team on a daily basis ... . To develop and maintain IT operational KPI's, report and communicate across a variety of business units and manage a team of people responsible for the provision of internal and external data and Group IT services
- Posted on :
- 15/03/2010
Cisco CCVP Customer Support Engineer
- Recruiter :
- TTR UK Ltd
- Salary :
- £30,000 to £35,000 per year (car allow + O/T + pkg)
- Location :
- Bedfordshire
- Description :
- Cisco CCVP Customer Support Engineer Field Engineer and Technical Support on Cisco product range (2 ... with providing the highest levels of Customer Support both in the field and within the Technical Assistance Centre, they now seek an additional Cisco CCVP Customer Support Engineer (Voice/Data/Network/IT Engineer (office and Field role). This busy and varied Field and Technical Support role will include ... the better! A solid, technical and hands-on understanding of IT and Data Networking is also required and a ... and with a growing sales t/o of c£11-12 million+. They are a supplier of advanced Telecoms, Data, IT
- Posted on :
- 19/03/2010
Customer Support Engineer - Videoconferencing
- Recruiter :
- RDK Consulting
- Salary :
- £25,000 to £29,000 per year (+ benefits)
- Location :
- Slough, Berkshire
- Description :
- . The Requirements The Customer Support Engineer provides video conferencing technical support to customers ... the provisioning of call set up and call launching (connecting) processes. In addition, technical support provides diagnosis, isolation and resolution of technical problems throughout the video conferencing call ... a search for a Support Engineer to provide video conferencing support to customers. This is a great ... * Previous experience in a 24/7 Customer Support work environment * BA or BS college degree preferred
- Posted on :
- 18/03/2010
IT Operational/Data Centre Support
- Recruiter :
- OCC Computer Personnel
- Salary :
- £39,974 per year
- Location :
- Germany
- Description :
- Cover for IT Helpdesk out of normal business hours Liaise with second-level support groups when additional support/advice/escalation is required Liaise with the Manager and/or nominated second line on-call support staff whenever operational problems are detected out of business hours Providing management ... Our client is looking for a IT operational/Data support engineer. Tasks and Responsibilities: Investigation, resolution and escalation of all incidents at the users desktop Troubleshooting (problem ... to help all end-users with their system problems Knowledge of IT Service Management processes and best
- Posted on :
- 15/03/2010
Field Service Engineer Contract UK
- Recruiter :
- Ergo
- Salary :
- None specified
- Location :
- Nationwide
- Description :
- Ergo has provided IT solutions and services to businesses and the public sector for over 16 years in Ireland by building up trusted relationships and helping organisations realise their business goals through the use of technology. We currently employ a large team of highly skilled technical consultants and IT experts that service our client business. Due to current growth and expansion, Ergo is now ... for customers on client sites. This role will provide support for all printer hardware & associated software, including installation, configuration, maintenance and support of these devices. Role Description
- Posted on :
- 17/03/2010
Customer Software Support, 1st / 2nd Line Technical Support, Accounting Softw
- Recruiter :
- Go Partnership
- Salary :
- £25,000 to £35,000 per year ( )
- Location :
- Watford, North West London
- Description :
- My Client is a leading provider of Software for the SME to BlueChip sector. We are looking for an Technical Support , Customer Support Engineer to work within a professional team of technical specialists. We would look at pretty much any application background, CRM, ERP, CMS. As long as it's a customer technical support focus. You will be involved with 1st, 2nd line support queries in general. Full Training on offer for the particular product set they work with, but in general you should have good Microsoft Networking, MCP, MCSE or the like. Basic scripting skills around SQL-SERVER would be good as well
- Posted on :
- 23/02/2010
Technical Support Analyst - XP, Server 2003, SQL - Perm - London - £35k
- Recruiter :
- Abrecco
- Salary :
- £28,000 to £35,000 per year ( )
- Location :
- Central London
- Description :
- Technical Support Analyst - XP, Server 2003, SQL - Perm - London - £35k Abrecco wish to recruit, on behalf of our international and highly successful client, a Technical Support Analyst. This role will involve Desktop, server and network infrastructure support as well as application and database support. Your skills should include; Essential: - Experience with MS Windows XP, 2003, Exchange, XP ... - Experience providing 1st/ 2nd line infrastructure and network support Desirable: - DBA experience using SQL Server 2005 - Market Data or Financial Services Experience - Degree or similar in IT
- Posted on :
- 08/03/2010
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