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Customer Support Specialist
- Recruiter :
- Fuze HR Solutions Inc.
- Salary :
- Competitive
- Location :
- Canada
- Description :
- Customer Support Specialist to travel to customer locations. The Customer Support Technician has the duty to assist customers with installation, implementation and support of all products. He will be responsible to troubleshoot customer issues, either on-site, via telephone or via WebEx remote desktop control. He will also be responsible to assist the sales department by supplying technical support in the form of sample testing, product trial assistance and through technical consulting. TASKS * On-site technical support ... years experience in a technical support role. * To possess excellent mastery of written and spoken
- Posted on :
- 30/07/2010
SQL / Oracle DBA / Support Analyst - Milton Keynes
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £32,000 per year
- Location :
- Milton Keynes
- Description :
- 's ). It is essential that all candidates can offer exposure to external client helpdesk support of bespoke ... SQL Oracle DBA / Support Analyst ( Accounting Software Application Support ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. The position involves supporting a bespoke management / Accounting / financial package including SQL & Oracle DBA and interrogation. You will have a background in software support by telephone, email and or face to face on a 2nd line software support basis. ALL Candidates MUST have be able to show a background in true Software
- Posted on :
- 26/07/2010
Software Developer & Support Analyst ( SQL, VB, .NET ) Coventry
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £25,000 per year
- Location :
- Coventry
- Description :
- ( SLA's ). It is essential that all candidates can offer exposure to external client helpdesk support ... Software Application Developer and Support Analyst ( SQL, VB, VB.NET, VC++ ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. The position involves supporting a bespoke software package to external clients. You will have a background in software development and support by telephone, email and or face to face on a 2nd line software support basis. You will have skills in one or more of the following: SQL, VB, VB.NET, and VC++. ALL
- Posted on :
- 26/07/2010
Software Support Analyst ( SQL ) Milton Keynes
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £32,000 per year
- Location :
- Milton Keynes
- Description :
- exposure to external client helpdesk support of bespoke application packages. This role is offered ... SQL Software Application Support / Oracle Database Application Analyst ( Bespoke Applications Support ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. The position involves supporting a bespoke management / financial package including SQL & Oracle interrogation. You will have a background in software support by telephone, email and or face to face on a 2nd line software support basis. ALL Candidates MUST have be able
- Posted on :
- 28/07/2010
Software Developer ( SQL, VB, VB.NET, VC++ ) Coventry
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £25,000 per year
- Location :
- Coventry
- Description :
- ( SLA's ). It is essential that all candidates can offer exposure to external client helpdesk support ... Software Developer with Application Support ( SQL, VB, VB.NET, VC++ ) skills needed. We are looking for an accomplished bespoke Software developer with Application support analyst to assist with our continued growth. The position involves supporting and ameding (developing) a bespoke software package to external clients. You will have a background in software support by telephone, email and or face to face on a 2nd line software support basis. This role will suit individuals who have a software development
- Posted on :
- 28/07/2010
Database Support Analyst ( SQL ) Milton Keynes
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £32,000 per year
- Location :
- Milton Keynes
- Description :
- exposure to external client helpdesk support of bespoke application packages. This role is offered ... Database and Software Application Support / Oracle Database Application Analyst ( Bespoke Applications Support ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. The position involves supporting a bespoke management / financial package including SQL & Oracle interrogation. You will have a background in software support by telephone, email and or face to face on a 2nd line software support basis. ALL Candidates MUST have be able
- Posted on :
- 29/07/2010
Software Developer & Support Analyst ( SQL, VB, .NET ) Coventry
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £25,000 per year
- Location :
- Coventry
- Description :
- ( SLA's ). It is essential that all candidates can offer exposure to external client helpdesk support ... Software Developer and Support Analyst ( SQL, VB, VB.NET, VC++ ) needed. This is an URGENT role. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. The position involves supporting a bespoke software package to external clients. You will have a background in software development and support by telephone, email and or face to face on a 2nd line software support basis. You will have skills in one or more of the following: SQL, VB, VB
- Posted on :
- 29/07/2010
Software Support Engineer ( SQL, VB, VB.NET, VC++ ) Coventry
- Recruiter :
- IT Executive Recruitment
- Salary :
- £18,000 to £25,000 per year
- Location :
- Coventry
- Description :
- exposure to external client helpdesk support of bespoke application packages. This role is offered ... Software Application Support Engineer ( SQL, VB, VB.NET, VC++ ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. The position involves supporting a bespoke software package to external clients. You will have a background in software support by telephone, email and or face to face on a 2nd line software support basis. You will have ... to show a background in true Software Application Support. This role is NOT an infrastructure focused
- Posted on :
- 30/07/2010
Support Specialist - NICE Perform
- Recruiter :
- RDK Consulting
- Salary :
- £35,000 to £45,000 per year (+ excellent benefits)
- Location :
- Middlesex
- Description :
- Support Specialist NICE Perform An experienced NICE Perform voice recording support engineer is required to join the remote technical support team of a leading systems integrator based in Middlesex. Primary Duties: The role will provide remote (and occasionally on-site) technical support to customers ... incidents to conclusion Act as an escalation point for any voice recording support issues Manage technical ... courses/qualifications Experience: 3+ years delivering technical support and/or implementation services ... , requirements documentation, root cause analysis and technical handover documentation Willing to work out of
- Posted on :
- 25/07/2010
Infrastructure Engineer
- Recruiter :
- WHD Consulting ltd
- Salary :
- £35,000 to £40,000 per year
- Location :
- Hampshire
- Description :
- server engineer supporting the current infrastructure of mainly Windows servers. Applicants are expected ... focus on supporting the Server infrastructure; this would include mentoring junior member of the support team. * Secondary focus on general network support. Working as part of a friendly team the successful candidate will be supporting an environment of c500 corporate and development servers with a user base of 1500+. The team is responsible for: * Support and maintenance of the current server and network infrastructure based mainly on HP ProLiant servers, Cisco and Check Point network devices. * Support
- Posted on :
- 23/07/2010
Technical Support Technician/Engineer
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £20,000 to £35,000 per year
- Location :
- Northampton, Northamptonshire
- Description :
- Technical Support Technician/Engineer Northampton £20, 000 - £35, 000 Technical Support Technician/Engineer required by leading automation technology supplier, operating worldwide. You will be based in their Northamptonshire office and be responsible for providing 2nd/3rd Line Support for both external customers and internal departments, you will also provide knowledge, advice and recommendation on company products whilst working to agreed SLAs and KPIs. The successful candidate will be skilled in providing support for automation/engineering queries via phone, e-mail, PC-to-PC and using remote support tools. And you will need
- Posted on :
- 29/07/2010
2nd / 3rd Line Technical Support - Citrix / VMware
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £25,000 to £30,000 per year (£25-30k pa)
- Location :
- Huntingdon, Cambridgeshire
- Description :
- providing lunchtime, holiday and sickness absence cover to other Technical Support desk colleagues. Help to build stronger technical skills within the team by sharing knowledge and skills - both practically and by maintaining the technical knowledge database. Work with the team to ensure that call times are recorded ... The Support Engineer will: Increase the amount of positive customer feedback by acting as a point of escalation for complex issues on the Technical Support desk and resolving 2nd and 3rd line ... the Technical Support desk team by keeping customers informed at all times and closing calls upon resolution of
- Posted on :
- 29/07/2010
Helpdesk Analyst
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates + Bonus + Benefits
- Location :
- London
- Description :
- out loan laptops, some elements of account administration and desk side visits when required. Technical Skills and Experience Essential Used Helpdesk systems (i.e.) Remedy, Touchpaper, Heat, Support-works, Infra EMC). Experience supporting and using MS Office. Experience supporting and using Outlook ... Award winning Microsoft gold partner is looking for a Senior Service Desk Analyst to provide 1st line support (taking calls by phone from either the London office or International offices from Europe ... corporate environment. Supporting MS applications, outlook, exchange and blackberries, the successful
- Posted on :
- 27/07/2010
1st/2nd Line Support Analyst x 6
- Recruiter :
- Plan-Net Services
- Salary :
- £23,000 per year (Exceptional Benefits)
- Location :
- Yorkshire and the Humber
- Description :
- A prestigious law firm is looking for a number of support analysts to join their service desk on a permanent basis. Based in Yorkshire they are looking for experienced support professionals to provide a high standard of 1st and some 2nd line support to their user base of 1300. Working to ITIL standards you will ... and effectively within SLA's set by the company. In conjunction with other members of the Helpdesk team, manage ... candidate will have experience of providing excellent support in a pressurised environment and an advanced ... hardware, peripherals and also Blackberry support is also required. Previous experience of providing
- Posted on :
- 28/07/2010
Systems Engineer \ Cisco Engineer
- Recruiter :
- Plan-Net Services
- Salary :
- £45,000 per year (Benefits)
- Location :
- Reading
- Description :
- Key Role Responsibilities Solaris / Linux O/S, application / systems expert Provide Third Level Support for the infrastructure and applications detailed above Provide On call Support 24*7 on a rota basis (1 in 3 weeks) Provide Helpdesk Support for BAU cases from 1st/2nd line during the day on a rota ... * Shell Scripting (bash, perl) * DNS and NFS * Minimum of 5 years experience, actively supporting a large IP LAN and WAN network in an enterprise/production environment * Minimum of 3 years supporting a data centre Unix (Solaris and Linux) environments * Minimum of 3 years supporting critical
- Posted on :
- 20/07/2010
Systems Engineer \ Solaris Engineer
- Recruiter :
- Plan-Net Services
- Salary :
- £45,000 per year (Benefits)
- Location :
- Reading
- Description :
- engineer Provide Third Level Support for the infrastructure and applications detailed above Provide On call Support 24*7 on a rota basis (1 in 3 weeks) Provide Helpdesk Support for BAU cases from ... , perl) · DNS and NFS · Minimum of 5 years experience, actively supporting a large IP LAN and WAN network in an enterprise/production environment · Minimum of 3 years supporting a data centre Unix (Solaris and Linux) environments · Minimum of 3 years supporting critical
- Posted on :
- 27/07/2010
Service Desk Manager - Finance and Banking - Great package (S9)
- Recruiter :
- Finite IT Recruitment Solutions - Sydney
- Salary :
- Competitive
- Location :
- Australia
- Description :
- /Manager role on a large Helpdesk or in Desktop/Operational support within a large corporate environment Demonstrated strong client service focus A background in establishing and maintaining IT operational support ... An opportunity has just opened up for a highly enthusiastic IT professional to take responsibility for a service desk with 8 team members. The primary purpose of the position is to manage the Service Desk support team in undertaking first level support and to implement methodologies and techniques to improve first ... knowledge of Service Desk operations, including a good knowledge of IT best practices and industry trends
- Posted on :
- 26/07/2010
1st Line Support
- Recruiter :
- Monarch Recruitment
- Salary :
- £15,000 per year
- Location :
- Wolverhampton
- Description :
- 1st Line Support Technician, Wolverhampton, Midlands. 1st Line Support Technician required in Wolverhampton, Midlands, for a company dealing in a range of services from providing internet services, to data centres, to website design and hosting. The successful candidate will have excellent communication skills, and a knowledge of support for Windows XP, Vista and Windows 7. A basic knowledge of Active Directory would be extremely beneficial. The role will involve providing support to clients, as and when required, as well as minimising system downtime. The role will require a dedicated, motivated individual
- Posted on :
- 29/07/2010
Application Support Analyst
- Recruiter :
- Mitchell Martin
- Salary :
- Competitive
- Location :
- United States
- Description :
- Description Our client, one of the largest financial services firms, is seeking an Application Support Analyst. Type of position: Contract, 12 months Location: Columbus, OH Shared Infrastructure Services Accountability: Manager Application Support Job Summary: Responsibility of the group is to provide first level support for incoming Helpdesk tickets, hotline calls, and process monitoring. We ... environment and monitoring a ticket queue for new items Support for TA and FS applications and all software ... Provide support to all other personnel (both internal and external) with access to the applications used
- Posted on :
- 30/07/2010
Application Support, Tier 1
- Recruiter :
- TEEMA Consulting Group Inc.
- Salary :
- Competitive
- Location :
- Canada
- Description :
- : Our client is looking for an Application Support Technical (Tier I) to join their growing Support Team. The Application Support Technician will be supporting their Software which is used by an International customer base. You will oversee technical software support, manage customer satisfaction, and maintain relationships with the technical support and engineering team. This role will be focused on Tier I and will closely with the Tier II and III team members. You should have software support experience ... software support issues * Troubleshoot customer software issues and follow through to completion while
- Posted on :
- 28/07/2010
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