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Second Line Support Analyst
- Recruiter :
- Spire
- Salary :
- £25,000 to £28,000 per year (25k to 28k per year GBP)
- Location :
- Plymouth
- Description :
- Second Line Support Analyst. Plymouth Follwing expansion our client is looking to recruit an experienced 2nd / 3rd Line Support Analyst. Duties include: 1. Receive and resolve complex problems passed from the Helpdesk. 2. Provide IT Support cover as required, to enable day to day administration and issue resolution to ensure ongoing provision of IT services 3. Liaise with appropriate internal ... technical IT Networks knowledge. - Significant proven IT Support experience at second line escalation level ... compliance to internal and external SLAs. 5. Linux and Windows server management. 6. Produce IT procedures
- Posted on :
- 16/03/2010
1/2 Line Support/ Helpdesk
- Recruiter :
- Review Limited
- Salary :
- £12 per hour
- Location :
- Epsom
- Description :
- You will provide telephone, remote and desk-side support as appropriate to resolve incidents ... supported are Windows 2003/2008 Server, Windows XP, Microsoft Office suite 2003, Lotus Notes R6/R7, Bespoke Financial Applications, IBM Service Desk system, Tivoli Provisioning Manager, LANDesk. You will deliver first class customer service providing 1st and 2nd level technical support, support and install hardware including Desktops, Laptops & Printers and software. There will be troubleshooting and problem resolution ... technical understanding of hardware including Desktop, Laptop & Printers.
- Posted on :
- 16/03/2010
IT Support Technician - Harrow - £21,000-£22,500
- Recruiter :
- Spectrum IT Recruitment
- Salary :
- £21,000 to £22,500 per year (excellent Benefits)
- Location :
- South East
- Description :
- IT Support Technician - Harrow - £21, 000-£22, 500 IT Support Technician required to join a leading educational authority based in Harrow. The successful candidate will work on a wide variety of IT Systems and be reporting directly into the IT Manager Day to day duties will include: Provided technical support to internal users Resolve and trouble shoot any IT problems or faults. Performing routine maintenance on servers, internet connections PC's and profiles. Keep up to date backups and Virus Checkers The successful IT Support Technician will have an IT degree and proven background of
- Posted on :
- 17/03/2010
Support Supervisor (initially 6mth fixed term)
- Recruiter :
- Forest Personnel
- Salary :
- £38,000 to £42,000 per year (c£40k package)
- Location :
- Berkshire
- Description :
- Software house seeks a customer service supervisor with strong service level ethos. Initially 4 6mths as growth has meant the role has arisen in the middle of a budget period although it is expected the role will become permanent. The company has a 20 year history in UK with continual growth and expansion plans. very high staff retention due to pro-active career management. Seeking an experienced technical support engineer from a software house environment with the man management skills to manage 6 heads (4 1st line support + 2 logging/co-ordinators). Experience of software that interfaces with SQL
- Posted on :
- 01/03/2010
IT Support / IT Systems Administrator / IT Manager - Croydon (upto £37k)
- Recruiter :
- PeoplesIT Recruitment
- Salary :
- £30,000 to £38,000 per year (Upto £38k + Great Bens.)
- Location :
- Croydon, Surrey
- Description :
- IT Support / IT Systems Administrator / IT Manager - Croydon (upto £37k) Due to continued planned expansion this leading Finance company urgently requires an IT Support / IT Manager. Through natural growth the organisation now requires a full time IT professional to manage all internal / external systems. This role will offer exposure to the entire Support lifecycle from changing updating / upgrading hardware ... , Helpdesk, Documentation, Backups and dealing with suppliers. You will be the man IT person! You will be ... an experienced IT professional with solid exposure to working in windows environments. Key technical skills will
- Posted on :
- 19/03/2010
Systems Administrator
- Recruiter :
- Black Onyx Partnership Limited
- Salary :
- £35,000 to £45,000 per year
- Location :
- London
- Description :
- requirements. Manage the office systems administrator and desktop support resources supporting the company ... Windows server and desktop support will be an advantage. You will be organised, able to develop ... will ideally have a technical degree In Return: A salary of £35k - £45k+ Based on experience 21+ days
- Posted on :
- 03/03/2010
NHS Support Analyst
- Recruiter :
- Nicoll Curtin
- Salary :
- £15 to £25 per hour
- Location :
- England
- Description :
- My client, an NHS organisation, is seeking a Support Analyst to to come on-board for a period of 3 months. You shall be carrying out 1st, 2nd and 3rd Line IT Support for a London-based Hospital across the following areas:- Logging calls (HEAT/REMEDY), Configuration, Peripheral set-up, troubleshooting, network ... , SystmOne). It is essential you have prior experience within the NHS and can act as Deputy Team leader for the helpdesk team. You shall have extensive experience within the Support area in the NHS and will have comfortably held 3rd Line Support in your most recent positions.
- Posted on :
- 16/03/2010
Helpdesk / Service Desk Analysts
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- Good + Bonuses and Bens
- Location :
- Fareham
- Description :
- Helpdesk Analyst / 1st Line Support / Service Desk Analysts sought by my client in based in Whitely, Hampshire to join their busy service desk supporting the IT systems of their IT sites in the UK. My client currently has a Service desk of over 20 people and they are looking for additional Helpdesk / IT Service Desk Analysts to join their very busy service desk providing 1st line support on ... suitable for this role you will have experience of working in an IT Service Desk / 1st line support / helpdesk environment supporting a large number of users in a front line capacity and have a competent
- Posted on :
- 18/03/2010
1st line support / Helpdesk - Graduate
- Recruiter :
- Boston Capel
- Salary :
- £12,000 to £14,000 per year
- Location :
- Leeds, West Yorkshire
- Description :
- Our client, a rapidly expanding software company, is looking for a bright, articulate and customer friendly IT graduate to work on 1st line support / helpdesk in their Leeds Office. The 1st line support / helpdesk candidate will be expected to support our client's bespoke software, as well as issues relating to client web sites, data feeds to other sites, and Microsoft Office applications. The 1st line support / helpdesk candidate will also be expected to carry out a range of tasks relating to the customisation of our ... , and configuring default settings specific to new clients. The role would ideally suit a recent IT graduate who
- Posted on :
- 17/03/2010
Head of Customer Support - wireless
- Recruiter :
- J4P ltd
- Salary :
- £60,000 per year (to circa £60k + benefits)
- Location :
- Cambridgeshire
- Description :
- support and customer help desk functions. o Excellent communication and presentation capabilities at all ... international, technically-orientated support organisation. o Experience in the wireless communications industry ... , to support technical, contract and management negotiation. o Extensive people and relationship management ... Head of Customer Support - wireless Our client designs, develops and supplies mobile communications products for key market sectors. It has customers in Europe, Australasia, Asia, Southern America ... the globe. We are looking for an experienced Customer Support Manager to champion and further instil a
- Posted on :
- 15/03/2010
APPLICATIONS SUPPORT (BUSINESS SYSTEMS)
- Recruiter :
- Johnson Underwood
- Salary :
- £31 per hour (to £31.00 per hour)
- Location :
- Northampton, Northamptonshire
- Description :
- Application Support, particularly in the areas of windows operating system word and excel, Solaris Unix and SQL. This APPLICATIONS SUPPORT (BUSINESS SYSTEMS) role interfaces effectively with customers using the business systems suite, diagnosing breaks following incident management procedures, liaising with the help desk support team whilst also liaising with outside support and software suppliers. Knowledge of the following would be useful: documenting procedures, application support, unix scripting, SQL server, Oracle ... APPLICATIONS SUPPORT (BUSINESS SYSTEMS) 6 months APPLICATIONS SUPPORT (BUSINESS SYSTEMS
- Posted on :
- 18/03/2010
Infrastructure Analyst - Hedge Fund
- Recruiter :
- Montash Associates
- Salary :
- None specified
- Location :
- City of London
- Description :
- strong infrastructure analyst to work in their London office alongside the IT and Finance teams. Summary of role - -Provide 2nd line support on all third party and in house developed software and help with 1st line support when required. -Implement improvements and changes to the backend systems through a controlled and managed change control process; -Build Servers and Desktops for business and development needs ... DBA and Network system support as and when required; -Provide Backup Desktop support as and when ... suite 2000/2003/2007 (and other common desktop applications): Install, configuration and support Highly
- Posted on :
- 03/03/2010
Software Support Analyst ( Bespoke Trading Applications) London
- Recruiter :
- IT Executive Recruitment
- Salary :
- £22,000 to £32,000 per year
- Location :
- City of London
- Description :
- . The role of Helpdesk Service desk support analyst will involve assisting and problem solving for our ... Software Support / Helpdesk / Application Analyst ( Trading Application Support ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth. This role is essentially a Software Support position and involves supporting a bespoke Trading financial package. You will have a background in software support by telephone, email and or face to face ... client helpdesk support of bespoke application packages. This role is offered as an excellent spring box
- Posted on :
- 19/03/2010
SAP BI Team Lead
- Recruiter :
- Executive Recruitment Services
- Salary :
- £50,000 to £55,000 per year (£50000-£55000 + benefits)
- Location :
- Hampshire
- Description :
- application, including 2nd level functional user support -Analysis of user requirements for system improvements -Escalation of business issues, creation and maintenance of documentation -Training of Help Desk Support staff, and reviewing training material - Plus other duties SAP BI Team Lead Qualifications ... Systems and HR support to the client. In addition you will be the key liaison to the client with all SAP ... and ensure delivery of new developments within SAP Financial applications -2nd line Business Process support ... experience -Able to work with onshore and offshore Support and BPO Teams -Previous experience training people
- Posted on :
- 10/03/2010
SAP BI Functional Consultant
- Recruiter :
- Executive Recruitment Services
- Salary :
- £50,000 to £55,000 per year (£50000-£55000 + benefits)
- Location :
- Hampshire
- Description :
- functional user support -Analysis of user requirements for system improvements -Escalation of business issues, creation and maintenance of documentation -Training of Help Desk Support staff, and reviewing training ... expertise, Business Intelligence, Project Systems and HR support to the client. In addition you will be ... within SAP Financial applications -2nd line Business Process support for SAP Financials applications ... with onshore and offshore Support and BPO Teams -Previous experience training people with SAP Financial application and writing training material -Ability to provide functional support, guidance and advice for SAP
- Posted on :
- 17/03/2010
SAP Business One Support Consultant
- Recruiter :
- OCC Computer Personnel
- Salary :
- £30,000 per year
- Location :
- Leeds
- Description :
- and success. Due to this they are urgently looking for a SAP Business One support consultant You will have a strong background in SAP Business One support, development or testing Also required is a good knowledge of SQL, some c# would be a bonus. Key Activities: To provide Help Desk support to assist both our ... to ensure all parties concerned are kept up to date when issues arise Updating support records in internal systems and the SAP support portal Liaising with SAP as required to provide effective resolutions to support calls Actively seek and identify client training requirements and communicate the need
- Posted on :
- 19/03/2010
Technical/Network Manager
- Recruiter :
- Skye-recruit
- Salary :
- £45,000 to £50,000 per year
- Location :
- London
- Description :
- We are seeking to recruit on behalf of a leading hosted telephony solutions provider a Technical Network Manager with responsibility for monitoring, troubleshooting, supporting and reporting on the network. You must be at least CCNA/CCDP certified and ideally working towards CCNP/VP/DP and be MS qualified. You will have a minimum of 10 years computer and telecoms network experience in a fast paced business environment with experience of phone based support in a technical Help Desk environment. You will ... troubleshooting and support services for office desktop, PC's, Servers, Network devices and applications. Skye
- Posted on :
- 16/03/2010
System Administrator
- Recruiter :
- HP
- Salary :
- None specified
- Location :
- Newcastle-upon-tyne, Tyne and Wear
- Description :
- within Atlas Enterprise Infrastructure Support (EIS), who provide Remote Management of the Atlas DII (F) Infrastructure. The EIS is comprised of the following areas:- Desktop Infrastructure & Application Support Software Delivery Server Infrastructure Management Messaging Support Storage Management User Account management Role:- The Systems Administrator role will be responsible for resolving technical issues relating to the management of the Desktop Support environment. Essential Skills/Qualifications:- Good knowledge of Microsoft ... relationships with other support and development teams Ability to cope under pressure in a highly visible
- Posted on :
- 10/03/2010
Network Engineer
- Recruiter :
- WHD Consulting ltd
- Salary :
- See Job Spec
- Location :
- Peterborough, Cambridgeshire
- Description :
- . *Help desk Support *Interrogation of SQL database Skills Required *Ability to analyse problems ... Embedded, VB & Visual Studio an advantage *Maths, Science, Technology and IT Skills Duties will include ... requiring close liaison with engineers and customers off site *Provide systems communication support
- Posted on :
- 17/03/2010
Database Developer
- Recruiter :
- ASA Recruitment
- Salary :
- £18,000 per year
- Location :
- Edinburgh
- Description :
- production process Organise the despatch of the products along with email alerts and internal support materials Provide support to the Help desk team where required Maintain records of issues, dates ... the internet, it is essential that candidates are able to convert documents from a variety of formats to HTML ... . It is essential that the role holder has used HTML extensively and has advanced level PC skills. You
- Posted on :
- 15/03/2010
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