Service Desk Manager - Helpdesk Manager - ITIL - £45k
- Recruiter :
- Henderson Scott
- Salary :
- £35,000 to £45,000 per year
- Location :
- Berkshire
- Description :
- Service Desk Manager - Helpdesk Manager - ITIL - £45k Global I.T blue-chip market leader is currently seeking a Service Desk Manager, Helpdesk Manager to lead a customer service team of 12. With proven experience of running a service team in the I.T, Hosting or Telco sector, solid experience of implementing ITIL service desk processes and motivating a service desk team in providing high customer retention and meeting strict customer SLA's. The Service Desk, Helpdesk is the
- Posted on :
- 05/09/2008
ITIL DEPLOYMENT CHANGE MANAGER-ENERGY TRADING-CONTRACT
- Recruiter :
- Elan Computing Ltd.
- Salary :
- None specified
- Location :
- London
- Description :
- An ITIL Change/Project Manager is required for a major ftse 100 energy trading company in London. The ITIL Change/Project Manager is required for the following ... )Extensive understanding of and experience in ITIL (v.2 or v.3) process deployment and operations in a large enterprise. An understanding of ITIL Change Management and its integration with other ITIL processes. ITIL Foundation Certificate (v.2 or 3 ... organisations would be desirable. The ITIL Change/Project Manager will be working
- Posted on :
- 04/09/2008
ITIL Service Operations Manager - Incident / Problem managment
- Recruiter :
- Volt Europe
- Salary :
- Market Rate - Negotiable
- Location :
- Sheffield
- Description :
- Technical Service Operations Manager, 24x7, ITIL, Incident, Problem Excellent opportunity has arisen for a Technical Service Operations Manager to join a global organisation. Suitable Technical Service Operations Manager (SOM) will lead the recovery from proactively or reactively detected service affecting ... work to ITIL standards. Please call or send Patrick Feast your CV for immediate interview! Service Operations Manager, 24x7, ITIL, Incident, Problem Management
- Posted on :
- 05/09/2008
Project Manager (ITIL Change Management)
- Recruiter :
- Spencer Rose
- Salary :
- None specified
- Location :
- London
- Description :
- An exciting opportunity to join one of the world's leading energy companies working as a Project Manager specialising in Change Management. You will need to be ITIL certified as you will be acting as an ITIL Change Management Subject Matter Expert and will work closely with ITIL Capability line leads to define and plan projects while owning the deliverables such as testing, training and ... management, hold project management certification (e.g. Prince2 or PMI) and ITIL
- Posted on :
- 04/09/2008
Project Manager (Prince 2, ITIL, Agile)
- Recruiter :
- Connections - Anna
- Salary :
- £40,000 to £45,000 per year (benefits)
- Location :
- Wiltshire
- Description :
- Project Manager (Prince 2, ITIL, Agile) A telecoms giant is looking for a proven Project Manager to join their eclectic team. You will be degree educated (or equivalent) with accreditations in Prince 2 and ideally ITIL. Exposure to Agile & PMI is considered highly advantageous. Experience within the Telecoms (NGN / 21CN will be favoured upon), Software Development, MOD, Civil Engineering or New Media is beneficial. Must have good communication and client interaction
- Posted on :
- 04/09/2008
IT Service Delivery Manager - ITIL Red Badge
- Recruiter :
- Preferred IT UK
- Salary :
- £50,000 to £55,000 per year (company car/car allowance & benefits)
- Location :
- London
- Description :
- IT; ITIL; Service Management; Service Delivery; Red Badge; Practitioner; Service Manager ITIL Red Badge accredited Service Delivery Manager/Service Management Professional required by leading name in the managed services industry. This exciting opening provides the opportunity to manage a dedicated account, a 'flagship' customer utilising all available services including service desk, unified ... Applicants should hold the ITIL Service Management Certificate and have
- Posted on :
- 04/09/2008
Incident / Problem Manager - ITIL
- Recruiter :
- Inside Solutions Ltd
- Salary :
- £35,000 to £47,000 per year (Excellent)
- Location :
- London
- Description :
- Incident / Problem Manager to work for a small team within a global organisation. You will be responsible for managing, resolving and preventing system outages and will need to have excellent communication skills, the ability to "own" a problem and a proactive and assertive approach. Some technical knowledge of IT (Unix, Windows, Infrastructure) is required together with experience gained within a Service / Incident Management role. Knowledge of ITIL of benefit and any
- Posted on :
- 02/09/2008
Project Manager - Infrastructure - ITIL , PRINCE
- Recruiter :
- Informatiq Consulting
- Salary :
- Attractive + Bens
- Location :
- Hampshire
- Description :
- Infrastructure Project Manager - PMI / PRINCE 2 / ITIL - Derby This is an excellent opportunity for Project Manager with proven track record working on complex infrastructure projects. Ideally you will currently hold SC or DV clearance although this is not essential. You will however have experience delivering and managing large complex infrastructure projects within a Windows environment. Certification in Prince or ITIL will also be highly desirable. Working as the
- Posted on :
- 02/09/2008
Infrastructure / Deployment Engineer - Windows / Unix / ITIL
- Recruiter :
- Informatiq Consulting
- Salary :
- Attractive + Bens
- Location :
- Berkshire
- Description :
- Infrastructure / Deployment Engineer - Windows 2003 / Unix / ITIL Our client is looking for an Infrastructure Engineer with an in-depth knowledge of Unix, Windows NT4 / 2000 workstations and servers. As the main Infrastructure Specialist on site you will be responsible for the smooth running of the Unix and Window workstations and servers on site. Day-to-day activities will include performing backups, Windows and Unix builds, configuration of the OS and maintaining the
- Posted on :
- 03/09/2008
Infrastructure / Deployment Engineer - Windows / Unix / ITIL
- Recruiter :
- Informatiq Consulting
- Salary :
- Attractive + Bens
- Location :
- Hampshire
- Description :
- Infrastructure / Deployment Engineer - Windows 2003 / Unix / ITIL Our client is looking for an Infrastructure Engineer with an in-depth knowledge of Unix, Windows NT4 / 2000 workstations and servers. As the main Infrastructure Specialist on site you will be responsible for the smooth running of the Unix and Window workstations and servers on site. Day-to-day activities will include performing backups, Windows and Unix builds, configuration of the OS and maintaining the
- Posted on :
- 03/09/2008
Infrastructure / Support Engineer - Windows / Unix / ITIL
- Recruiter :
- Informatiq Consulting
- Salary :
- Attractive + Bens
- Location :
- Berkshire
- Description :
- Infrastructure / Deployment Engineer - Windows 2003 / Unix / ITIL Our client is looking for an Infrastructure Engineer with an in-depth knowledge of Unix, Windows NT4 / 2000 workstations and servers. As the main Infrastructure Specialist on site you will be responsible for the smooth running of the Unix and Window workstations and servers on site. Day-to-day activities will include performing backups, Windows and Unix builds, configuration of the OS and maintaining the
- Posted on :
- 03/09/2008
IT Service Delivery Manager - ITIL Red Badge
- Recruiter :
- Preferred IT UK
- Salary :
- £400 to £410 per day
- Location :
- London
- Description :
- IT; ITIL; Service Management; Service Delivery; Red Badge; Practitioner; Service Manager ITIL Red Badge accredited Service Delivery Manager/Service Management Professional required by leading name in the managed services industry. Working on-site to manage a dedicated account, a 'flagship' customer utilising all available services including service desk, unified communications, hosting, LAN ... having a visible presence and 'open door' policy. Applicants MUST hold the ITIL
- Posted on :
- 03/09/2008
Technical Consultant - ITSM, ITIL
- Recruiter :
- Imperative IT Recruitment
- Salary :
- £50,000 to £60,000 per year (45000 60000 inc 5K C/A + Bonus)
- Location :
- England
- Description :
- ITSM Technical Consultant / Implementation consultant required to project manage and deliver RDBMS based enterprise service desk & service management software solutions that are ITIL compliant. Our Client are a market leader in ITSM software solutions. You will most likely have at least 10 yrs working in I.T. and have gained at least 3 - 5 yrs + experience working as a technical consultant in ... major operating systems i.e Windows Linux Unix. ITIL foundation level excellent
- Posted on :
- 02/09/2008
ITIL Problem Manager
- Recruiter :
- London
- Salary :
- None specified
- Location :
- Milton Keynes
- Description :
- My client is implementing a totally greenfield Service Management (ITSM) function and is looking for an experienced, ITIL qualified Problem Manager to take responsibility for the design, build/setup, documentation and operational launch of a full service Problem Management team. Absolute primary requirement is recent/current experience of having implemented such a function in a large corporate project environment. The role is very much hands-on and you will be actively
- Posted on :
- 01/09/2008
Information Services Team Leader - ITIL
- Recruiter :
- Matchtech Group
- Salary :
- £35,000 to £42,000 per year (Excellent Benefits)
- Location :
- Hampshire
- Description :
- the further development and adoption of ITIL best practice. Though the role is ... ) Implementation of all aspects of ITIL Service Management 5) Ensure resources are ... future. Experience of ITIL (Foundation, Practitioner or Management level
- Posted on :
- 03/09/2008
Service Management/ ITIL Consultant in the Middle East
- Recruiter :
- AmberNet
- Salary :
- £40,000 to £55,000 per year (tax free, + generous bens)
- Location :
- Saudi Arabia
- Description :
- Service management/ ITIL Consultant in the Middle East Our Client, a global Service Management outsourcer, is looking for an ITIL Consultant to join their ... their ITIL Managers Certificate and a solid level of consultancy experience and implementing ITIL processes. Essentials: The ITIL Red Badge Experience implementing ITIL processes Good spoken and Written English Open Mindedness Package ... , Health Training is also provided within ITIL, Cobit and ISO20k for those looking
- Posted on :
- 06/09/2008
Helpdesk/Service Desk Team Leader - ITIL
- Recruiter :
- London
- Salary :
- £32,000 to £38,000 per year (Bens)
- Location :
- London
- Description :
- Excellent opportunity based at Waterloo, for an experienced Service/Helpdesk Team Leader. You will be responsible for the resolution of incidents and problems, escalate response to 3rd line team and take responsibility for the relationship between IT and the business at an operational level. You should have Proven track record working in a Helpdesk/Service Desk environment. An understanding of ITIL processes and best practice. The ability to be "hands on" and help, as
- Posted on :
- 03/09/2008
IT Problem Manager (ITIL) - Northamptonshire - (£35k) - NEW
- Recruiter :
- FOCUS IT
- Salary :
- £30,000 to £35,000 per year ( £30,000 - £35,000 + excellent benefits)
- Location :
- Corby, Northamptonshire
- Description :
- IT Problem Manager (ITIL) - Northamptonshire - (£35k) - NEW Focus IT has the pleasure with working alongside one of UK's leading Steel producer with annual revenues of around £12 billion. My client are the Market GIANTS in there industry and are now looking to hire!!! A new position has been created within the ... ITIL framework. Working with other process managers and service providers, the ... demonstrable knowledge of ITIL. This is an excellent opportunity for an experienced
- Posted on :
- 03/09/2008
IT Service Delivery Manager - ITIL qualified - West Midlands
- Recruiter :
- Informatiq Consulting
- Salary :
- £40,000 to £50,000 per year (£40,000 - £50,000)
- Location :
- West Midlands
- Description :
- ISO20000, BS15000, ISO9001, Investors in People) and must be ITIL qualified
- Posted on :
- 01/09/2008
Helpdesk / Service Desk Analyst - ITIL, HEAT - NEW
- Recruiter :
- Go IT Recruitment Ltd
- Salary :
- £18,000 to £19,300 per year (Bonus + excellent benefits)
- Location :
- Milton Keynes, Buckinghamshire
- Description :
- Helpdesk / Service Desk Analyst - ITIL, HEAT. Salary on offer is excellent 18K-19K + 2K Bonus + excellent benefits on offer for this position include 26 days holiday, 14% pension, subsidised gym, discounted private medical insurance, free car parking, regular salary reviews and personal development. Role is working ... desk qualifications in ITIL, HDI and an advantage. Using call tracking software i.e. HEAT. Awareness of ITIL and IT Service best practices. Must have excellent
- Posted on :
- 02/09/2008
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