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Helpdesk Analyst
- Recruiter :
- Lucid Support Services Ltd
- Salary :
- None specified
- Location :
- London
- Description :
- Helpdesk Analyst required for work based in East London. My client is looking for a Helpdesk Analyst to Join there growing team. As a Helpdesk Analyst you will be require to respond to incoming calls as part of customer services team in a timely manner to ensure Service Level Agreement (SLA) is met, ensure calls are escalated to the correct second and third level teams when necessary, experience of working in a similar role in an IT environment. You will have excellent communication/customer service skills essential at least 6 months working in a Helpdesk/Servicedesk environment. Key Skills: Win XP
- Posted on :
- 03/07/2009
Helpdesk Support Engineer
- Recruiter :
- Spencer Rose
- Salary :
- Market Rate
- Location :
- Herefordshire
- Description :
- Helpdesk Support Engineer My client is a leading global communication company who deliver managed solutions to the financial sector who are currently seeking a Helpdesk support Engineer. You will be ... , providing support for systems implementations and pro -active fault resolution. Candidates for the Helpdesk support engineer role must have a strong background working in a Helpdesk role, supporting payments / transaction processing software within a helpdesk function. Keys skills: * Excellent customer service skills * Helpdesk support * Eletronic Fund Transfer (EFT) / ATM / PoS payment systems knowledge. * Windows / DOS
- Posted on :
- 29/06/2009
Helpdesk Support/ Windows
- Recruiter :
- Mackenzie Maughan Consulting Ltd
- Salary :
- £30,000 to £32,000 per year
- Location :
- Germany
- Description :
- A Helpdesk Support person with Windows XP, Windows 2000, Remedy, Tivoli Enterprise Manager, Exchange and SMS is required for a permanent position in Frankfurt, Germany. Applicants must have a UK/EU Passport Essential skills: Previous experience of working on a helpdesk Good knowledge of Remedy Magic Solutions service management tool Knowledge of Tivoli Enterprise Manager, Concord eHealth or HP Openview ... and responsibilities: planned and short-term changes of service levels to customers Provide helpdesk support for users ... into the Helpdesk call logging system and assign them to the relevant person/team Make an initial assessment of
- Posted on :
- 03/07/2009
Application Support/Helpdesk
- Recruiter :
- Total Recruitment Specialists Ltd
- Salary :
- £18,000 to £21,000 per year (Excellent Benefits)
- Location :
- BIRMINGHAM
- Description :
- An Application Support Analyst with experience working in a Helpdesk environment is required to join my client who is an outsourced services provider for the professional services. You will be providing support to customers in a Helpdesk environment and also providing support to the Quality Assurance Team who develop in house bespoke software. Your main responsibilities will include: - Supporting bespoke software - Infrastructure support (desktops, laptops, servers, networks) - Testing software products as and when required. This is an opportunity for someone looking to branch out into the testing
- Posted on :
- 18/06/2009
Helpdesk Manager - Banking
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- London
- Description :
- Helpdesk Manager required to join high-profile and prestigious city based client. You will be required to manage a team of service desk analysts within a fast paced and demanding environment. You will have an in depth understanding of Microsoft environments and be familiar with service management (ITIL) methodologies. Primarily the role is required to focus on delivering and maintaining a responsive, professional service culture to ensure that the client's user base receives a first-class service. The role entails ... I.T Helpdesk experience with 2 years experience of managing a team. A highly rewarding role for a
- Posted on :
- 30/06/2009
1st line support / Helpdesk
- Recruiter :
- Boston Capel
- Salary :
- £12,000 to £14,000 per year
- Location :
- Leeds, West Yorkshire
- Description :
- Our client is a fast growing software company with offices all around the UK. They are looking for a 1st line support person to be based in their Leeds office. The role involves providing first line support. The candidate will be expected to support their bespoke software, as well as issues relatin
- Posted on :
- 28/06/2009
Helpdesk Assistant - Farnham - Circa 18K
- Recruiter :
- Silicon Valley Consultants Ltd
- Salary :
- None specified
- Location :
- Farnham, Surrey
- Description :
- Helpdesk Assistant - Farnham - Circa 18K IT Related Qualifications? Trained in IT? Microsoft Certification? If you answer YES to one or more of the above, and want a new Helpdesk role read on..... Our client, a software house providing class leading products to the aviation and travel industries worldwide, has a permanent position for a help-desk operator based at their offices on the Surrey/Hampshire border. Offering a salary in the region of £18k, the position primarily involves taking client calls ... .T. help-desk, or similar support environment, and have excellent client-facing skills and telephone manner
- Posted on :
- 22/06/2009
Helpdesk Engineer - Kabul - SECURITY CLEARED
- Recruiter :
- Millar Cameron
- Salary :
- £35,000 per year
- Location :
- Iraq
- Description :
- We are looking for security cleared Helpdesk technicians to work at the International airport in Kabul, Afghanistan You will be responsible for monitoring the secure and unsecure network used by ISAF/NATO forces at the airport in Kabul.You will be responsible for creating and managing accounts on both secure and unsecure networks on camp and troubleshoot technical computer problems over the phone as a first line technician as well as having to do second line maintenance on occasion for problems that could not be fixed over the phone. You will be responsible for creating job tickets for other departments on camp
- Posted on :
- 29/06/2009
Helpdesk Analyst - French Speaking
- Recruiter :
- Lucid Support Services Ltd
- Salary :
- None specified
- Location :
- Slough, Berkshire
- Description :
- Our client is currently looking for a French Speaking Helpdesk Analyst to join their team. You should be a fluent French speaker with previous experience supporting MS products including Office suite (Ideally 2007), and have excellent communication skills. This is a great opportunity to become part of a proactive team with excellent working conditions and friendly environment. Please respond immediately to be considered.
- Posted on :
- 25/06/2009
Helpdesk Manager / Team Leader - Walsall, West Midlands
- Recruiter :
- Monarch Recruitment
- Salary :
- £30,000 per year (3-12% bonus + pension + health)
- Location :
- West Midlands
- Description :
- Helpdesk Manager / Team Leader - Walsall, West Midlands. TOP OPPORTUNITY here for a prestigious client that you will be PROUD to work for. Your duties will be varied covering man-management of a team of 4, reporting and getting your hands dirty by mucking in and solving technical issues. This is an opportunity to work for a GLOBAL client where you will be involved in the 2nd line support of a 2000+ user business. Technology will be revolved around Windows 2003/XP desktops and Microsoft Office applications coupled with bespoke industry specific applications. This is a 2nd line team so your team members will
- Posted on :
- 03/07/2009
Helpdesk Manager / Team Leader - South Staffordshire
- Recruiter :
- Monarch Recruitment
- Salary :
- £30,000 per year (3-12% bonus + pension + health)
- Location :
- West Midlands
- Description :
- Helpdesk Manager / Team Leader - South Staffordshire. TOP OPPORTUNITY here for a prestigious client that you will be PROUD to work for. Your duties will be varied covering man-management of a team of 4, reporting and getting your hands dirty by mucking in and solving technical issues. This is an opportunity to work for a GLOBAL client where you will be involved in the 2nd line support of a 2000+ user business. Technology will be revolved around Windows 2003/XP desktops and Microsoft Office applications coupled with bespoke industry specific applications. This is a 2nd line team so your team members will NOT be involved
- Posted on :
- 03/07/2009
Operations/Helpdesk Supervisor (Unix and SQL)
- Recruiter :
- Close Resource
- Salary :
- £30,000 to £40,000 per year
- Location :
- Swindon
- Description :
- Operations/Helpdesk Supervisor (Unix and SQL) - Swindon - £30 - £40k Our client, a fast growing company in the retail finance sector, are seeking an Operations/Helpdesk Supervisor to join their team on a permanent basis. You will be required to lead a team of Helpdesk Analysts who are responsible for 1st line management of the entire technical infrastructure. The role requires working on a 24/7 shift pattern and you will need to ensure that the support team resolve all technical incidents correctly and efficiently. The successful candidate will have previous team leading skills, excellent communication skills
- Posted on :
- 03/07/2009
Graduate Helpdesk Support Advisor - Leamington Spa, Warwickshire
- Recruiter :
- Evolution Recruitment Solutions Ltd
- Salary :
- £16,000 to £19,000 per year (16,000 - 19,000)
- Location :
- Leamington Spa, Warwickshire, West
- Description :
- HASH(0xaf0a6b4) Graduate Helpdesk Support Advisor - Leamington Spa, Warwickshire. Large Successful Software Company are looking for a self motivated graduate calibre Technical Support Advisor who will provide 1st, 2nd and 3rd technical line support to internal and external customers. You will provide hands-on telephone, email and on-site support. This is a very customer facing role so strong communication skills are absolutely essential. You need to be educated to a degree level (relevant discipline) and need to have knowledge of the following: - XML technologies - Ability to use XSL and JavaScript - Good knowledge of
- Posted on :
- 26/06/2009
1st line IT support, Helpdesk, Desktop Support, Service Desk
- Recruiter :
- Monarch Recruitment
- Salary :
- £18,000 per year (Benefits + more!)
- Location :
- Oxford
- Description :
- 1st line IT support, Helpdesk, Desktop Support, Service Desk 1st line IT support, Helpdesk, Desktop Support, Service Desk. World renowned software house has begun hunting for a new addition to their helpdesk support team. This role will allow you to develop your previous experience and gain new skills in an auspicious company based in Abingdon, Oxfordshire. The successful candidate will have had previous experience in an IT support function, ideally working in a helpdesk environment providing desktop support ... ! 1st line IT support, Helpdesk, Desktop Support, Service Desk - £18, 000 + benefits. Apply now
- Posted on :
- 01/07/2009
Service Desk/Helpdesk Support Analyst. Leyland, Lancashire
- Recruiter :
- Newton Blue Ltd
- Salary :
- £15,000 to £18,000 per year (inc. bonuses +benefits +35 hourw)
- Location :
- Leyland
- Description :
- Service Desk / Helpdesk Support Analyst required by a market leading software development company based in Leyland, Preston, Lancashire. Due to expansion they are looking for a number of 1st line helpdesk support analysts to join their existing service desk technical support team. The role will see you taking calls from their UK wide customer base, currently circa 5500 users, and assisting them with any technical issues they are experiencing. This will cover a range of problems on either ... beneficial to have previous experience as a helpdesk analyst and/or to be educated to degree level, although
- Posted on :
- 02/07/2009
Helpdesk Support Analyst/Call Logger. Leyland, Lancashire
- Recruiter :
- Newton Blue Ltd
- Salary :
- £15,000 to £18,000 per year (inc. bonuses +benefits +35 hourw)
- Location :
- Leyland
- Description :
- Service Desk / Helpdesk Support Analyst / Call Logger required by a market leading software development company based in Leyland, Preston, Lancashire. Due to expansion they are looking for a number of 1st line helpdesk support analysts to join their existing service desk technical support team. The role will see you taking calls from their UK wide customer base, currently circa 5500 users, and assisting them with any technical issues they are experiencing. This will cover a range of problems on ... and switched on mindset It would also be beneficial to have previous experience as a helpdesk analyst and
- Posted on :
- 02/07/2009
Helpdesk / Technical Support - Kabul, Afghanistan - VALID SECURITY CLEARANCE
- Recruiter :
- Millar Cameron
- Salary :
- £38,500 per year
- Location :
- Iraq
- Description :
- Helpdesk / Technical Support - Kabul, Afghanistan - VALID SECURITY CLEARANCE Our client a leading North American defence contract company is currently looking for SC Secuity Cleared Helpdesk / Technical Support personnel. Responsibilities: You will be responsible for monitoring the secure and unsecure network used by ISAF/NATO forces at the airport in Kabul. You will be responsible for creating and managing accounts on both secure and unsecure networks on camp and troubleshoot technical computer problems ... TO THE NATURE AND LOCATION OF THE ROLE. Helpdesk / Technical Support - Kabul, Afghanistan - VALID SECURITY
- Posted on :
- 02/07/2009
IT Support Analyst - Helpdesk - Unix and SQL
- Recruiter :
- Close Resource
- Salary :
- £20,000 to £25,000 per year (Shift allowance)
- Location :
- Swindon
- Description :
- IT Support Analyst - Helpdesk - Unix and SQL - £20, 000 - £25, 000 (plus shift allowance) Our client, based in Swindon, Wiltshire are seeking an IT Support Analyst - Helpdesk with knowledge of Unix and SQL. The role will involve providing 1st line support to the companies entire technical infrastructure, ensuring that SLA's and performance targets are met and assuring the highest possible availability of technical services. The successful candidate will have good knowledge of Unix and SQL. Knowledge of Oracle would be a distinct advantage. Experience of Java, Cisco, ITIL and XML would be
- Posted on :
- 02/07/2009
1st line Helpdesk Analyst PC or Mac
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Cambridgeshire
- Description :
- One of the largest media company's in the UK is looking for new helpdesk analysts to join their busy helpdesk for an ongoing contract position. They are looking for someone with experience of providing 1st line support in a busy environment. You should have excellent knowledge of Windows XP operating system, MS applications (Office 2000 and 2003). Excellent customer service skills are an essential quality needed for this role and you should have good communication skills. This is an ongoing contract with an immediate start needed. Send your CV to be the first to apply for this excellent opportunity.
- Posted on :
- 02/07/2009
1st/2nd Line Helpdesk Support Engineer
- Recruiter :
- Hays Information Technology
- Salary :
- £8 to £10 per hour
- Location :
- Worcestershire
- Description :
- 1st/2nd Line Helpdesk Support Engineer My client urgently requires an experienced 1st/2nd Line Helpdesk Support Engineer who is capable of resolving desktop and basic networking issues remotely and face to face with a good knowledge of Active Directory. If of interest please apply for an immediate interview.
- Posted on :
- 01/07/2009