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Service Desk Analyst
- Recruiter :
- Premier IT UK
- Salary :
- 13.00 - 16.00 per hour
- Location :
- London
- Description :
- My London based Public Sector client is URGENTLY recruiting for a 1st Line Service Desk Analyst on a 6 month contract, for an immediate start. The pay rate will be £13 - £16 per hour depending on experience. The chosen candidate will provide front line (1st line) support via telephone and email, and must have experience of: Microsoft products including XP Desktops, MS Office Suite 2003, Active Directory, and Exchange / Outlooks 2003. Ideally, the chosen candidate will have had previous exposure to the ITIL environment. If you believe that you have the relevant experience with providing helpdesk
- Posted on :
- 17/03/2010
Infrastructure Engineer
- Recruiter :
- WHD Consulting ltd
- Salary :
- £30,000 to £35,000 per year
- Location :
- London
- Description :
- documentation. * Processing incidents & problems escalated from the Helpdesk within clearly defined processes
- Posted on :
- 17/03/2010
Technical Support Engineer (SQL) - Cambridge
- Recruiter :
- The People Network
- Salary :
- £18,000 to £25,000 per year
- Location :
- Cambridge
- Description :
- within a team. You will have previous experience helpdesk or 1st / 2nd line experience in supporting
- Posted on :
- 17/03/2010
DMS/Livelink Implementation expert.
- Recruiter :
- Informatiq Consulting
- Salary :
- £35,000 to £40,000 per year (£35,000 - £40,000)
- Location :
- Hertfordshire
- Description :
- the application -Work with Helpdesk to acknowledge, process and resolve issues -Prepare and deploy all new
- Posted on :
- 17/03/2010
Livelink Project Manager - DMS, ECM, SLA
- Recruiter :
- Informatiq Consulting
- Salary :
- £35,000 to £40,000 per year (£35,000 - £40,000)
- Location :
- Hertfordshire
- Description :
- the application -Work with Helpdesk to acknowledge, process and resolve issues -Prepare and deploy all new
- Posted on :
- 17/03/2010
1st Line Support Analyst
- Recruiter :
- Steria Recruitment
- Salary :
- £11.25 per hour
- Location :
- West Sussex
- Description :
- This role is to provide a first point of contact for users' problems and enquiries, taking ownership and responsibility for calls from the initial contact. RESPONSIBILITIES "Take and receive help desk calls in a professional and courteous manner; "Monitor IT Helpdesk emails "Log new cases and update cases using Remedy "Provide 'first time fix', wherever possible; "Apply known solutions, advice and guidance to users "Take change requests from users and ensure these are referred to the appropriate support teams "Assign any issues which cannot be resolved during the call to the appropriate support group
- Posted on :
- 19/03/2010
Service Delivery Director - Infrastructure Operations
- Recruiter :
- Volt Europe
- Salary :
- Negotiable
- Location :
- Finland
- Description :
- the helpdesk oSystems administration oSoftware deployment management using any packaging/deployment tool like
- Posted on :
- 19/03/2010
IT Support / IT Systems Administrator / IT Manager - Croydon (upto £37k)
- Recruiter :
- PeoplesIT Recruitment
- Salary :
- £30,000 to £38,000 per year (Upto £38k + Great Bens.)
- Location :
- Croydon, Surrey
- Description :
- , Helpdesk, Documentation, Backups and dealing with suppliers. You will be the man IT person! You will be
- Posted on :
- 19/03/2010
1st line Support Analyst
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Cambridge
- Description :
- My client is restructuring their helpdesk and is looking for a number of support analysts to join the team. Based in Cambridgeshire, they are looking for enthusiastic, motivated people to be the first point of contact for users and to resolve their IT problems. You should have a minimum of 6 months experience of working on a helpdesk providing support via phone, email and remote methods. You will have solid hands on knowledge of Windows XP operating system, MS applications (Office 2000 and Exchange 2003), Active Directory and some remote support tools. Of course very strong customer service skills
- Posted on :
- 16/03/2010
Customer Service / Technical Support Agent
- Recruiter :
- Volt Europe
- Salary :
- £6 per hour (Holiday and Sick Pay)
- Location :
- Scotland
- Description :
- Our client is looking for a Customer Service Agent Ideal experience; The ideal candidate will have a technical /Analytical background with one to two years experience in a related work environment. The candidate will have an aptitude for providing positive customer service, good communication s
- Posted on :
- 16/03/2010
Rollout Engineer - Desktop Deployment
- Recruiter :
- Requinox Limited
- Salary :
- £90 per day
- Location :
- Bracknell, Berkshire
- Description :
- IT Engineers required to deploy PC's to a variety of sites over a 2 month period. The main site will be in Bracknell but you will also be required to work on sites in London, Milton Keynes and Birmingham. Expenses will be paid for overnight accommodation where you are expected to stay away and it is
- Posted on :
- 08/03/2010
Service Desk Assistant / Help Desk Support
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- None specified
- Location :
- Derby
- Description :
- First Line Support / Service Desk Assistant / Help Desk Support. Do you have First Line / 1st Line Support / IT Support / Helpdesk / Service Desk experience? If you have previous experience on a service desk as well as administration experience then this could be a good position for you. Duties to include dealing with customer over the phone, logging fault calls, despatching of engineers, updating call system and customers, adding contracts to systems and general administrations tasks as required. My client is a global company and there will be a small amount of out of hours rota on completion of training.
- Posted on :
- 17/03/2010
Technical Support Specialist - Basingstoke, Hampshire
- Recruiter :
- Concept IT Ltd
- Salary :
- £37,000 to £40,000 per year (benefits )
- Location :
- Basingstoke & Deane
- Description :
- Senior technical software support specialist is required to troubleshoot, diagnose and identify solutions to client's software problems. Must have a knowledge or ERP systems (Payroll, SAP, SQL database) RDBMS architecture and database knowledge. The role will involve you interpretting and reading basic software development tools (like Java or c++) so you can debug and solve the problem. This is 75% web based system support - absolutely no phone / helpdesk support. A previous role as a software engineer would be suitable / advatnageous - but this role is 100% technical support. Salary is c£
- Posted on :
- 19/03/2010
Request Management Analyst-Derby (Kegworth)
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Skills: Max 1000 Characters Request Management Analysts required to join technical services company providing managed services for investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. Requirements Ideally you will have previous experience of working in a process/workflow environment supporting customers in a complex setting. Experience of using an automated helpdesk workflow tool for request management (Remedy) Excellent communications and interpersonal skills and ability to work in a pressurised
- Posted on :
- 19/03/2010
Global Technical Support - Japanese Language
- Recruiter :
- Bloomberg
- Salary :
- Competitive + Benefits + Bonus
- Location :
- City of London
- Description :
- level fluency in Japanese - Experience working in a helpdesk environment - Proven experience of solving ... ongoing issues Requirements: - Business level fluency in Japanese - Experience working in a helpdesk
- Posted on :
- 18/03/2010
IT Technician / IT Support
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £16,000 per year (£16000)
- Location :
- Orwell, Royston, Hertfordshire
- Description :
- IT Technician / IT Support A multi million £ business supplying products to UK and Global clients requires an IT Support Technician to help run a very busy IT Department. This will be a 12 month fixed term Contract. The role involves giving ongoing Technical support to internal customers face-to-
- Posted on :
- 23/02/2010
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