Recruiter

Hays - Home Counties

Salary

From £16,000 to £22,000 per year

Location

West Sussex

Job term

Permanent

Job hours

Full time

Due to continual growth, my client are looking for an IT Support Analyst, to join their busy ICT team, at their Head Office in central Burgess Hill.

MAIN PURPOSE OF ROLE

A well organised and pro-active person responsible for ICT related issues and technical problems, ensuring the smooth day to day operation of the organisation's ICT systems and network. To provide the primary contact for support of all locations and will escalate any higher level incidents within the ICT Team or to third party support agencies when required.

MAIN TASKS AND RESPONSIBILITIES

- Provide an exceptional level of service to both the organisation’s staff and users, ensuring the continuous availability of critical services
- Work effectively as part of the ICT team to handle the proactive management, monitoring, and maintenance of the network infrastructure, including all the organisation's facilities
- To take ownership of assigned ICT helpdesk incidents and requests, ensuring the relevant level of detail is recorded whilst working to resolve in a timely manner, according to agreed standards and procedures and escalating unresolved incidents when necessary
- Manage, maintain and deploy existing and new infrastructure, communications products (mobile devices and fixed telephony) and printers and to liaise with suppliers and third parties when applicable
- Administration of Microsoft Active Directory and Microsoft Exchange 2010 including creation of users, groups, mailboxes, password resets and security permissions
- Build, install and configure PCs and associated peripherals, including new equipment and the redeployment of existing hardware whilst maintaining accurate asset records in line with the organisation's IT Asset Register
- Install and deploy software and applications ensuring that compliancy is adhered to at all times
- Perform routine housekeeping activities including daily checks of the organisation's data back-ups, Servers and Anti-Virus console
- Manage and support the organisation's Video Conferencing units ensuring high availability at all times

*The Job holder is required to work out of the office and will be expected to travel to both company and third party facilities as and when required. *

DESIRED SKILLS AND ATTRIBUTES:

- Microsoft Operating Systems support
- Microsoft Windows Server 2003, 2008 R2 administration and support
- Microsoft Office administration
- Microsoft Active Directory and Exchange 2010 administration incorporating Group Policy
- VMware VSphere support and administration
- Understanding of PBX Telephone Systems/VOIP
- Sophos Anti-virus support
- Backup Technologies including Symantec Backup Exec
- Experience of supporting Video Conferencing facilities
- Excellent customer service and communication skills with a great can do positive attitude
- Appetite to learn new systems and processes to aid their development
- Ability to work in a team-oriented, collaborative environment
- A+. MCSE / MCTIP, CCNA Certifications desirable

If this sounds like you & you'd like to be considered for the position, please send a copy of your up-to-date CV for an immediate response
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiter

Revolution Recruitment Group

Salary

From £38,000 to £38,000 per year + c£38,000

Location

Worthing

Job term

Permanent

Job hours

Full time

Senior IT Helpdesk Technical Engineer - IT Managed Services
Shoreham-by-sea, West Sussex
c£38,000

The Senior IT Helpdesk Technical Engineer Opportunity:

We are a well-established IT and Technology company with offices in Shoreham-by-sea, West Sussex and London.

The Senior IT Helpdesk Technical Engineer position is the most senior technical role within the Service Desk team, responsible for escalation of incidents from the 2ND/3RD line Service Desk team, specifically focusing on dealing with major incidents and re-occurring incidents through problem management. It will also be responsible for on-boarding new customers, including site surveys and strategy recommendations via the management team.

Senior IT Helpdesk Technical Engineer Role:

This role will also be responsible for reviewing and accepting work being handed over by the project team, including configuration review, documentation and support process reviews. As well as being responsible for support of internal IT systems, including hosted solution platforms provided to customers.

This role will be significantly customer facing, so excellent communication skills and ability to interact with customers of all levels is imperative. Although primarily an office based role, there will be travel, for which, a vehicle will be provided as required.

The candidate must meet the following criteria:

> Must have previously worked for a computer dealer/reseller
> An extensive comprehensive understanding of IT and IT terminology including:
-- VMWare, including vCentre(vDRS, centralized storage, etc)
-- iSCSI/SAN technologies
-- VLANs, both port and tagging.
-- Specific experience of Sonicwall Firewalls/GMS
-- StorageCraft backup solutions
-- Windows 2003/2008/2012 server, including SBS 2003/2008/2011
-- Active directory management, Group Policy, DHCP, DNS, etc
-- Exchange 2003,2007 and 2010 server,
-- Citrix XenApp/XenDesktop
-- Most popular anti-virus products, i.e. McAfee, Symantec etc,
-- An excellent understanding of firewalls, routers, switches etc,
-- Backup solutions, i.e. Backup exec, Storage Craft

> Possess a willingness to learn and co-operate as part of a team
> Have confidence working in a busy often hectic environment
> Excellent telephone manner is required along with friendly customer service skills
> Attention to detail
> A logical approach to problem solving coupled with common sense,
> Good communication, literacy and organisational skills,
> Punctuality, staff must be ready to work by their start time and willing to be flexible with their working arrangements,
> Ideally live within a 25-mile radius of the office,
> Be able to work a 9:00am to 17:30pm and additional hours as required by the role, with additional rota on-call cover for key customers.

You may have worked in the following capacities:
IT Helpdesk Team Lead, ServiceDesk Escalation Manager, ServiceDesk Technical Consultant, Lead 3rd Line Helpdesk Manager.

Application Statement: By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

The Senior IT Helpdesk Technical Engineer is brought to you by RecruitmentRevolution.com – The UK's first online recruitment agency created 2005.

Recruiter

Extech 2000 Recruitment Limited

Salary

From £18,000 to £28,000 per year

Location

Haywards Heath

Job term

Permanent

Job hours

Full time

Award winning IT Solutions house need an additional IT Technical Support Engineer due to continued growth. Will start interviews immediately.

IT Technical Support Engineer £18-28k with potential, upper end of those accredited or studying

Technical Support Engineer role is diverse and will encompass helpdesk support, customer site visits, project work, installations, networking etc.

Skills needed for Technical Support Engineer:

Fast, accurate, successful resolution of support issues to a broad range of external clients

Technical Support Engineer skills needed:

Windows, Windows Server, SBS, Active Directory, Exchange, SQL, Office. Smart phones, firewalls, security

Would prefer those who are accredited or would like to be Microsoft accredited MCP, MCITP. Assistance will be given.

Car owner/driver, excellent with customers, gravitas, credibility

Recruiter

Hays - Home Counties

Salary

From £24,000 to £30,000 per year

Location

West Sussex

Job term

Permanent

Job hours

Full time

Due to continual growth, my client are looking for a Senior ICT Support Analyst, to join their busy ICT team, at their Head Office in central Burgess Hill.

MAIN PURPOSE OF ROLE

Reporting to the ICT Manager, a strong analytical problem solver responsible for the support, maintenance and implementation of technology across a multi-site organisation. To be a key member of the IT Support Team taking responsibility to maintain and develop an appropriate IT & Communications infrastructure to support the business goals of the organisation.

MAIN TASKS AND RESPONSIBILITIES

- To be responsible for the effective support, development and operation of all ICT systems, LAN & WAN communication networks, voice & data services, hardware infrastructure (servers, PC’s etc.) and the associated IT infrastructure to ensure security of data and availability of IT services.
- To provide installation, configuration and maintenance of computer Servers, workstations and peripherals
- To manage in an effective manner the crisis situations which will arise from time to time, involving complex technical hardware or software issues.
- Manage, maintain and deploy existing and new infrastructure, communications products (mobile devices and fixed telephony) and printers and to liaise with suppliers and third parties when applicable
- Working alongside the ICT Manager in delivering key IT projects whilst engaging with key stakeholders within the organisation.
- Install and deploy software and applications ensuring that compliancy is adhered to at all times
- Provide an exceptional level of service to both the organisation’s staff and users ensuring the continuous availability of critical services

*The Job holder is required to work out of the office and will be expected to travel to both company and third party facilities as and when required.*

DESIRED SKILLS AND ATTRIBUTES:

- Microsoft Windows Server 2003, 2008 R2, Clustering, SAN technology
- Microsoft Active Directory and Exchange 2010 administration incorporating Group Policy
- Windows Server 2008 R2 Remote Desktop Services
- TCP/IP networking and troubleshooting including DNS and routing
- VMware VSphere support and administration
- Demonstrable experience of leading/ supporting IT projects
- Solid knowledge of Antivirus, Firewalls and Backup Software
- Understanding of PBX Telephone Systems/VOIP
- Previous experience of developing an Active Directory domain
- Symantec Backup Exec experience
- Experience of administering a Share Point System
- Sophos Anti-virus support
- Excellent customer service and communication skills with a great can do positive attitude
- Strong analytical problem solving skills
- MCSE / MCTIP, CCNA Certifications desirable

If this sounds like you & you'd like to be considered for the position, please send a copy of your up-to-date CV for an immediate response
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiter

OPM Response Ltd

Salary

Competitive

Location

West Sussex

Job term

Permanent

Job hours

Full time

Server Programmer - Games Studio - South UK

Location - South UK
Job Type - Permanent
Platform - PC
Excellent Salary and Benefits available -DOE


Position:
The team behind this studios globally recognised IP is looking for an experienced server programmer to develop the server side code of its next game. It includes both gameplay code and service code. Solid database knowledge is a must and cloud service experience a big plus.

Key Requirements:
-Take ownership of the server side of the game, both the game code handling the game rules and the service code dealing with login, billing and support.
-Under the responsibility of the lead programmer, work closely with the designers to help them iterate on the rule set and so gameplay.
-Work closely with the client programmers to ensure secured and optimal communication of data to display and actions to solve.
-Decide of the level of service needed from the cloud provider and remain optimal on resource usage.

Knowledge, Skills and Experience:
-3 or more years as principal server programmer for high usage applications.
-Fluent PHP and SQL or equivalents.
-Good understanding of database concepts and best practices.
-Previous experience with cloud hosting a plus but not mandatory.

People Skills:
-Self-motivated and proactive individual.
-Willing to work in an agile environment.
-Interested in video games.
-Willing to work directly with designers

If this sounds like your next career move get in touch today!

To apply please send a CV to [contact details removed]

Max Hurd - Programming Consultant
OPM Response Ltd
Direct Line: + [contact details removed] Email: [contact details removed]
Skype: max.hurd.opm
LinkedIn: [contact details removed]
Twitter: OPM_Programming


The salary bracket shown is approximate and is no guarantee of the income on offer. Salary and benefits will be discussed with candidates at interview with the company and are individually negotiated by OPM.

Recruiter

Terry Parris Associates

Salary

From £33,000 to £38,000 per year

Location

West Sussex

Job term

Permanent

Job hours

Full time

Our highly successful client is looking for a Senior Design Engineer to work within New Products Development and In Markets team, generating solutions to product design problems from concept through to production, including CAD modelling (Autodesk Inventor), 2D drawing and analysis (e.g. FEA) skills. To carry out associated engineering and project tasks as required.

KEY AREAS OF RESPONSIBILITY

• To always work in a safe manner without putting himself, colleagues or members of the public at risk
• To design and Creation of 3D CAD models of these designs using Autodesk Inventor. To be an expert at designing plastic injection moulded parts, some with complex curved shapes. Design sheet metal components using the Inventor sheet metal environment. Build parts into assemblies, some complex, comprising of hundreds of components and many subassemblies. Be able to orientate themselves within the various assembly and subassembly levels of such a complex assembly, and deal effectively with repairs to broken constraints that occur when changes are made to components. Design of other components for the assemblies using a wide range of engineering materials, forming techniques and fastening methods, including EPS, EPP, vacuum formed plastic, insulation foam, and the design of air-tight seals. To model cable runs in assemblies using the Inventor cable and harness environment. To create 2D part and assembly drawings to BS8888 based on the 3D designs
• To assemble physical prototypes of designs
• To create bills of materials and work with additional data and documentation as required, including use of the MRP database
• To supply images and video animations for Instruction Manuals and Marketing purposes
• Together with Project Sponsors and Product Managers, to help define new product projects; the deliverables and the success criteria
• To assess suppliers drawings and models of proposed injection mould tooling with regard to its suitability for production
• To carry out FEA analysis and manage any sub-contracted FEA and CFD work
• To develop – from concept to implementation - inventive, innovative, manageable and cost-effective solutions to product development briefs
• To deliver projects within time, cost and performance expectations. To plan, monitor and control workload and progress
• To work in a small team environment, or to manage their own project(s)
• To become a key member in the New Product Development environment
• Work with suppliers to co-ordinate project activities
• To keep aware of developments in relevant disciplines such as CAD related software and hardware
• Undergoing further CAD training as required
• To carry out any other reasonable tasks as requested by the Group Product Development Manager
• To travel to customers and suppliers as required, including internationally on occasion
• To support or carry out activities at other Group Companies as required

SKILLS AND KNOWLEDGE

• Minimum 4 years CAD experience with Autodesk Inventor
• Experience of designing ventilation devices or fluid handling machinery. Experience of designing domestic or commercial appliances, including both plastic and sheet metal components
• Some experience of FEA and CFD software
• Familiar with Drawing Management processes and Data Management systems
• Experience in a product development role, designing for large batch and flow manufacture
• Familiar with the CE Approvals process at an overview level
• Qualified to HND level or higher in a relevant discipline


PERSONAL QUALITIES
• Good time-management skills, demonstrating the ability to plan workload, & achieve objectives on-time
• Ability to prioritise key tasks effectively and demonstrate a high degree of accuracy and attention to detail.
• Ability to take the initiative and do what it takes to achieve goals, continually looking for improvements with the ambition to operate more effectively.
• Dedication to furthering the standards of the department and finding solutions that fit the business.
• Good interpersonal skills and ability to communicate effectively at all levels within the organisation and with external parties.
• Ability to cope with change and conflicting demands.
• Learns and shares knowledge

Benefits: Pension

This is an excellent opportunity to apply, please go through the link and we will call you to discuss the role before your details are submitted.

Terry Parris Associates are recruitment consultants whom value the needs of their clients and candidates. We are always happy to discuss vacancies, so if you are interested in this or any other position we have please give us a call.

Recruiter

Absolute Solution Ltd

Salary

Competitive

Location

Burgess Hill Victoria

Job term

Permanent

Job hours

Full time

Job Description: C++ Team Leader

This position requires a highly self-motivated Software Developer / Software Engineer whose background strongly
demonstrates solid experience in C++. In addition to being hands on, the candidate will be expected to be the
Team Lead for others in the Software Team and therefore, experience of Team Leadership / Management is
required.
The role encompasses creating quality, reliable and tested products throughout the project lifecycle. It requires an
individual who thrives In an environment with minimal management supervision, whilst demonstrating an ability
to support others in the team from setting out work, scoping and writing specifications to the time and project
management. The individual should enjoy creating robust, efficient and scalable applications which make an
impact on end users as well as also looking to continually innovate.
A love for new technologies, a need to constantly challenge yourself, to find ways of improving systems and
process, as well as a natural intuition for elegantly solving complex technical problems is also essential.
The main day-to-day role will be a 2 pronged approach:-
• Designing, developing, documenting and maintaining our Windows-based C++, C#, Java applications. This may
include using Java and C# where required to interface with other systems (depending on your experience and
skillset there may be more of a focus on this at times)
• A Team Leader focus to develop towards understanding the team, their workload and work flow and
communicating upwards to senior Management
The role is a good fit for a Team Leader or similar with skills/experience that largely matches the following:
• Experience in Team Leading / managing a small team of Developers
• Proven programming experience using object oriented technologies
• Experience in C++, C# and Java programming- languages
• Experience with high-traffic systems where efficiency and scalability is important
• Experience of all stages of the software development life-cycle, covering investigation, requirements capture,
analysis and design (including documentation), construction, implementation, test and maintenance
• Experience of developing with agile processes
• Experience of SQL databases and TSQL
• Good understanding of application security and experience of eliminating the potential of exploits
• Experience of working on your own initiative, designing and programming complete solutions
Duties
Coding to produce, maintain and support software solutions, writing both embedded and Windows-based
applications utilising a range of technologies which will include C++, Java, C#, ADO, SOAP, and therefore, exposure
to any of these is beneficial.
The role requires the candidate to demonstrate development and documentation processing standards and
procedures as this are essential to the role. Any Agile working practices will also be advantageous.
Candidate Requirements:
Requirements
• A good working understanding of the Windows operating system
• Ability to work with many different technologies as required by different projects, and able to provide
constructive input as to which technologies should be used for a particular job

Recruiter

OPM Response Ltd

Salary

Competitive

Location

West Sussex

Job term

Permanent

Job hours

Full time

Online NoSQL Developer - Famous IP - South UK

Location - South
Job Type - Permanent
Format - PC / Online


For over 25 years this esteemed developer has produced a run of successful titles and it's globally famous IP continues to go from strength to strength.

Job Description:
The team behind the established IP are looking for a skilled developer to strengthen their online team and expand all available online services.
The successful applicant will have experience of working closely in a core team, dialoguing daily to reach common objectives. An important portion of development will be in the Erlang language, so previous experience in this, or a willingness to develop new skills will be required.
Game client side development will be in C++, so knowledge of this language is required. Because much of the online services involve dealing with large amounts of data, a knowledge of working with relational SQL data and high-performance NoSQL stores is expected.

Responsibilities:
-Take ownership of certain aspects of the online offering, including architecture and interface design, implementation, and testing.
-Dialogue with core team on a regular basis to keep everyone aware of developments.
-Offer implementation solutions for design-led requirements.
-Create development breakdown and schedule in collaboration with producers and leads.
-Drive test plan for areas of responsibility.
-Analyse problems when arisen and suggest solutions for dealing with them.

Knowledge, Skills and Experience:
-Must have experience of working on a server-side large project with online databases and high-volume/highly concurrent traffic, including but not limited to an online video game.
-Experience of working in both Windows and Linux environments.
-Working knowledge of C++.
-Knowledge of Erlang a big plus.
-Previous experience with a cloud service such as Amazon’s AWS is a plus.

Personal qualities:
Self-motivated individual.
Eager to learn new technologies.
Interest in video games and their inner workings.
Methodical approach and good communication skills.

To apply please forward over your CV to [contact details removed] to find out more!

Max Hurd | Programming Consultant
OPM Response Ltd
Direct Line: + [contact details removed] Email: [contact details removed]
Skype: max.hurd.opm
LinkedIn: [contact details removed]
Twitter: OPM_Programming

The salary bracket shown is approximate and is no guarantee of the income on offer. Salary and benefits will be discussed with candidates at interview with the company and are individually negotiated by OPM.

Recruiter

Absolute Solution Ltd

Salary

From £25,000 to £30,000 per year

Location

West Sussex

Job term

Permanent

Job hours

Full time

Software Trainer /West Sussex


Job Description:
The Company is looking for a Trainer experienced in delivering on- site training for web-based systems.

Our Companies e-payment solutions are used by over 130 clients across the UK HE and FE sectors and our continued growth means we are looking for a second trainer to join our team. We’re looking for someone who can get our clients enthused about the products they have bought and empower them to work in the most effective way possible.

Job Description
The key focus of this role is the delivery of high-quality, professional training along with the creation and maintenance of any associated training resources. Your time will be split with 60% at client’s sites around the UK and 40% at our offices in Burgess Hill. All our training takes place at the client’s location within a classroom/IT suite environment with small groups of university or college staff.
This role has been created to meet the demands of our growing user base and the training will primarily be part of the implementation process for new systems. Each new client may require up to five days’ training for their staff which is delivered prior to their systems going live. As the role grows there will also be an opportunity to plan and deliver custom training packages as required by clients.
The delivery of high quality training is a central part of our service offering and is critical in maintaining our reputation as brand and thought leaders. We are looking for someone with a passion for face to face training and a drive to provide a great experience to our customers. No prior knowledge of payment systems is required as full training will be provided but experience in training in online systems is a must.
Roles and Responsibilities
• Deliver high quality training sessions following a standard format
• Ensure smooth planning, preparation and implementation is achieved
• Frequent travel to client locations throughout the UK, with overnight stays where appropriate
• Build and demonstrate a high level of product knowledge across all the Companies products, and keep up to date with new developments and enhancements
• Ensure that the evaluation process is followed and reviewed regularly
• Keep records of all training delivered and ensure information is recorded or passed to the training manager
• Act as an ambassador for the brand and values of the Company in all interactions with customers
• Create and maintain training content for classroom sessions, webinars, handouts, manuals and presentations
• Research training initiatives in order to adopt and build upon best practice making any recommendations to the training manager
• Liaise with clients regarding training requirements
• Build solid client relationships (so they ask you back for more!
Candidate Requirements:
Skills and Experience
Essential
• Excellent presentation, training, and communication skills (verbal and written)
• Recent experience in delivering online software training
• Aptitude to pick up new software and difficult concepts quickly
• Familiarity with creating professional content for a wide variety of training mediums, e.g. web-based, web-cast, classroom, etc
• Strong organisational skills
• Knowledge/experience of the issues affecting training in web-based systems
• Experience in the use, or training, of online or financial systems
Desirable
• Understanding of e-learning and blended learning
• Experience of developing e-learning content
• Full, clean driving license
Willingness to travel
Often