Recruiter

Hays - North West

Salary

Competitive

Location

Cheshire

Job term

Permanent

Job hours

Full time

1st Line Support/Service Desk Analyst - Up to £25,000 + Excellent Benefits - Cheshire

My client is a global IT Solution provider and due to continued growth an exciting opportunity has arisen for a 1st Line Support/Service Desk Support Analyst to join their busy Service Desk.

Duties and Responsibilities: Experience of providing software support services across a range of industry standard applications and operating systems, providing remote hardware support services across standard desktop/laptop environments. Experience of working in a client facing IT environment and working in an ITIL structured service environment. You must be capable of working unsupervised to agreed timescales with excellent communication skills both verbal and written.

Essential Technical Skills: Experience of MS Windows desktop operating systems, MS Windows Server 2008 and Active Directory.

This role requires working on a shift pattern, so candidates must be willing to work on a rota covering nights, days and weekends shifts.

This is a fantastic opportunity to progress within a challenging role, where you will receive a highly competitive salary and benefits package.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiter

Hays - North West

Salary

From £35,000 to £36,000 per year

Location

Cheshire

Job term

Permanent

Job hours

Full time

3RD LINE TECHNICAL ANALYST (DIVISIONAL LEVEL)

An opportunity with a major brand, in an IT role where you will gain experience and have the opportunity for development. In this role you will be primarily based at the local offices although the position will involve occasional travel when required.

As a member of the IS Technical Team your key responsibilities will include delivery of a wide portfolio of infrastructure related projects, provision of technical and 3rd line support within a complex environment, assisting with management of core IT infrastructure operations through system monitoring & proactive maintenance, maintaining and developing good working relationships with colleagues and suppliers including end users and key consultancy partners / third-parties. You will also take part in small projects and may be given some reasonability with these; therefore an understanding of the workings in a project would be an advantage.

For this role it is essential that you have a good in depth technical knowledge gained within a Windows Server based environment including several of the following: Networking, Windows Server, Active Directory, Exchange, SQL, SharePoint and VMware. Windows Server and Networking are the key areas although any others from the list are extremely desirable.

This is a superb opportunity for someone who has the right mix of IT experience, technical skills, personality, and communication skills. Someone who is innovative, able to demonstrate a “can-do” attitude to their peers and motivate and lead their team with enthusiasm to make things happen.

If you feel this is an opportunity for you please feel free to apply.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiter

LA International Computer Consultants Ltd

Salary

Competitive

Location

Cheshire

Job term

Contract

Job hours

Full time

Principal & Senior Mechanical Engineers
Contract & Permanent positions available on the project
Key Responsibilities
· Providing mechanical engineering input and review on allocated areas of plant.
· Organisation and / or production of quality deliverables within project programme and budget.
· Production and /or checking of design basis documents, input to material specifications, equipment lists and specialist schedules.
· Knowledge of HAZOP, design reviews and engineering substantiation and technical standards.
· Supporting Mechanical input of the bidding process, including task and deliverable identification, man-hour estimates and programme.
· Familiar with stakeholder engagement and management within optioneering and design.
· Able to work collaboratively with other discipline designs at peer level.
· Mechanical Design engineers (General Mechanical and Mechanical Handling and Cranes), who has experience of full life cycle design from optioneering / concept / front end to detail design. Who can produce and / or check estimates, specification, design justification reports and produce scoping calculations.
Knowledge/Experience Required for this role
· Previous experience in a similar role
· HNC/ HND or equivalent experience.
· Ideally will hold a relevant Mechanical, Production, Manufacturing or Aeronautical engineering degree or equivalent chartered status desirable
Security clearance will be required on a number of the posts

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards)

Recruiter

LA International Computer Consultants Ltd

Salary

Competitive

Location

Cheshire

Job term

Permanent

Job hours

Full time

Relationship & Delivery Manager

Initially based in Cheshire supporting client in East Midlands

The candidate must be proactive, self disciplined, self motivated, flexible and enthusiastic with the ability to communicate and influence effectively at all levels, in order to build strong relationships with the customer, partners and internal business interfaces.
Key Responsibilities
· Develop and maintain relationships with customer, partners and internal managers
· Act as the accountable person for the framework, maintaining quality of delivery and a high level of visibility at the customer’s premises
· Ensure there is a full understanding of the customer’s business needs and work plans and that the partnership are fulfilling them
· Monitor customer satisfaction, identify areas for improvement and implement necessary actions
· Attend monthly framework management meeting, own and manage the delivery of any actions
· Take ownership of and deliver framework continuous improvement activities
· Regular engagement with managers and staff working under the framework to ensure broad alignment in behaviour and delivery
· Ensure all staff engaged in the customer projects understand the framework, key processes expectations
· Share learning and best practice
Knowledge / Experience
· Degree level education or equivalent
· Client development and project management experience
· Excellent presentation, interpersonal, and written and oral communication skills
· Knowledge of nuclear industry preferable
Ability to gain UK security clearance


LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards)

Recruiter

Templeton & Partners

Salary

From £40 to £45 per hour

Location

Cheshire

Job term

Contract

Job hours

Full time

Technical Solutions Architect – Major Blue Chip – Cheshire
12 month contract

Qualification and experience:- Cisco CCNA, CCNP, CCDP.ITIL foundation v3.
2 Years’ experience in customer facing role managing network related service issues, incidents and problems
5 years practical experience working as a Network specialist with 4 years experience as TSA/TSE creating network designs and solutions for the following technologies: Cisco Routing and Switching, specifically the following products: 3560, 3750, 4000, 6000, and 2900 Series, Nexus range specifically 5000 and 7000, also activities required in order to install and interface them into existing networks. Cisco Wireless o Cisco VPN/FW o Cisco VSL/VRF configurations
F5 load balancers Personal Skills
Resilient and able to work under considerable pressures
Approachable and able to deal with people of varying levels, knowledge and experience - especially management and key clients

Customer facing multi skilled individual to support service related issues and incidents at a management and technical resolution level. Technically capable and has experience performing TSA and design solutions role. Work with the customer and its suppliers to take their high-level business requirements and create technical solution proposal to meet them. Work with the sales team to define fully costed proposal open for customer acceptance. Create detailed network designs for defined projects in line with industry best practice and specific architectural standards and policies. The following list specifies general roles and responsibilities of what is expected of the TSA.
Service duties; Attend meetings with customer and its suppliers to understand issues relating to the network service; Investigate and resolve issues relating to network services, creating action plans and communicating progress to stake holders; Be familiar with ITIL frame work and terminology in relation to managing faults, issues and improvements; Understand ITIL process and functions and how these apply to network services; Delegate work and tasks associated with resolution of service issues. Bid Work/ Technical Solution Proposals; Meet with the customer and customer representatives to understand their requirements; Document and agree customer requirements from which a Solution proposal will be created; Identify the high level design for the Solution including the tasks, equipment and resource effort to deliver them; Understand the existing architectures and designs deployed within the estate and ensure these are factored in to the solution designs; Be able to create accurate build of materials of network equipment to fulfill the needs of the solution design; Be able to identify the scope of work and those dependant tasks that sit with and their suppliers; Understand the operational support and service model so that any solutions created can be easily deployed and supported; Be aware of Cisco latest standards to ensure new solutions include a future proof platform; Be able to work closely with the Account network Architect to check and validate proposals are in line with latest standards; Peer review other TSA solutions for consistency of approach and metrics; Apply network security principles to your solutions and check designs for compliance; Attend project hand over meeting to ensure network engineer and design resource understand the solution they are to deliver against; Assist the Sales team with resourcing pricing metrics and methodologies; Assist the sales operation to create proposal estimates for the customer to use for budgetary business justification. Network Design; Carry out design work assigned to you, using standard methodologies and established processes and standards; Create high-level and detailed design documents; Understand Standards and policies and reflect these in the network designs produced; Understand client Tooling and monitoring used on the account. Factor these in to the designs; Work with account architect throughout the design process to ensure compliance to latest policies and standards.

Recruiter

Hays - North West

Salary

Competitive

Location

Cheshire

Job term

Permanent

Job hours

Full time

Purpose of the Role

Support the Programme and Project Managers in the successful delivery of programmes undertaken by the client through effective facilitation, tracking, reporting and document control.

Govern the delivery of projects in line with the defined project lifecycle, ensuring the business is well equipped to make decisions to proceed with a project at each review gate.

The PMO Analyst will also assist the Head of PMO in the definition, maintenance and continuous improvement of the standards, tools and processes to be used across projects.

Your Role Within the Organisation

Promote the use of standards, methodologies and project tools across the Project Management community
Manage project documents, key to successful delivery of the project – Risk/Issue/Assumptions/Dependencies, project plans, change controls, etc.
Manage the project reporting cycle, working with the project team to drive high quality project reports in a timely manner .
Co-ordinate the preparation of meeting packs for Steering Committees and Project Boards in line with the standard meeting pack templates, ensuring distribution in required timescales ahead of the meetings.
Attend SteerCo and Project Boards as required. Capture minutes, actions and decisions.
Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern.
Manage the quality of project documentation, ensuring all project artefacts are produced to the high standards expected by the programme.
Facilitate the governance process, ensuring questions are raised to the correct governance forums, and decisions are effectively communicated and recorded.
Manage the change control process across the portfolio of projects, ensuring all change is well articulated, fully assessed and implemented in a controlled manner.
Manage the formal gate review process as projects progress through the defined project stages
Take ownership for document management across the portfolio of projects, ensuring all project documentation is stored on SharePoint in the standard storage structure.

Experience Needed for the Role

Proven PMO/Project Analyst or Coordinator experience and knowledge of project management.
Understanding of the principles and frameworks of successful project management from a support perspective.
Proven experience in providing service to internal stakeholders to achieve successful project outcomes.
Understanding of project delivery and acceptance processes within a fast-paced business environment.
Demonstrated capability for problem solving, decision making, sound judgment, assertiveness.
Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups.
Strong relationship building and interpersonal skills.
Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint).

Qualifications

Desirable: Prince 2 Practioner
Essential: Project Manager Office Experience

Business Knowledge needed for the Role.

Essential: Understanding project management in a medium / large scale organisation

Desirable: Ideally, the role holder will have a broad understanding of all aspects of project and program management and held a similar role in excess of 5 years

Characteristics: How you need to behave to be successful in this job?

Level 3 characteristics apply to this role
– Adaptability – Ensures a positive approach to work, flexing style to the situation and providing effective feedback
– Build Capability – Leads and supports people to work effectively and deliver success
– Customer Focus – Responds to customer needs and maintains high levels of customer focus
– Delivery of Results – Makes it happen, managing self and team to deliver high performance
– Drive & Ambition – An effective performance manager
– Innovation – Generates ideas and new ways of doing things

Please contact Darren Strand on: [contact details removed] Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiter

Connectus

Salary

Competitive

Location

Warrington

Job term

Permanent

Job hours

Full time

I’m currently recruiting for an exciting permanent opportunity for a Monitoring, Control & Automation (MCA) Programme Manager in Warrington. Managing projects directly through the MCA department, you will be responsible for developing, maintaining and co-ordinating a programme of projects from need identification through to project closure.

Supporting the MCA Portfolio Delivery Manager in working with the MCA Strategy & Engineering teams, you will establish and manage a programme of work, across multiple areas of the organisation to deliver all MCA activities within agreed constraints of time, quality and cost, ensuring that MCA deliver excellent customer satisfaction.
Directing and coordinating Demand/Supply Forecasts for current and future work load for the programme of work. You will also be responsible for managing programmes that may require a business change work stream to be delivered as part of the programme.


Role details, Skills, Experience

The MCA department was established in April 2012, and already they have developed a £70 million portfolio of projects. You will be instrumental in contributing to this success by helping to deliver a programme of works with an approximate value of £30 million within the overall MCA portfolio.

You will report to the MCA Portfolio Delivery Manager and will be responsible for a team of up to twenty staff including Project Managers. You will also indirectly manage up to approximately fifty staff through a matrix resource management structure, and be responsible for packages of work delivered by partners and contractors.


Essential Criteria including any necessary qualifications

To succeed in this role you will:
* Significant Programme Management experience, managing multiple projects and complex programmes to time, cost and quality constraints.
* Be a Chartered Engineer with significant ICA experience.
* Possesses a formal project management qualification (e.g. APM). Have an exceptional track record of delivering programmes on time, to budget, and to the required quality.
* Strong knowledge and experience of ICA technologies, and good awareness of IT technologies and design processes.
* Experience in managing resources in a matrix organisation, also managing 3rd party suppliers and contractors.
* Significant experience at Effective stakeholder management at a variety of different levels.
* Business case and cost-modelling development experience.
* Experience of leading programmes of work that include business change work streams.
* Preferably have experience of the water industry (this is not an essential requirement) & experience in appropriate health and safety regulations (i.e. CDM, HASAWA etc).

The package includes a £5000 per annum Car Cash Allowance, Healthcare, Direct Contribution Pension Scheme, Eligibility for up to 20% bonus and 26 days holiday rising to 30 for every completed year of service. Range of flexible benefits including. Buying and selling holidays, child care vouchers, on line and in store discounts.

Matchtech Group Plc is acting as an Employment Agency in relation to this vacancy.